Customer Sales Manager
At the Company, we grow People, Brands, and Businesses! The Customer Manager is responsible for being the sales expert for a designated Customer, providing strategic customer insights. The Customer Manager works to ensure joint business plans are executed by the customer. This role works closely with Client Brand Managers within that assigned department, as well as order entry, claims, schematics, and retail sales associates to ensure all Client and Customer standards are met.
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The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Job Duties and Responsibilities
Job DutyRevenue Budget Achievement
Assist Brand Manager in achieving the Company's income and expense budgets by ensuring all marketing strategies are implemented
Increase sales through efficient management of promotional spending within Client guidelines
Client Quota Achievement
Client KPI's Achievement
Monitor all retail pricing and indirect order guides within the division by regularly reporting discrepancies to appropriate Brand Managers
Secure Client approved schematics for all clients' brands by providing communication to schematic, reset, and retail departments
Implement customer headquarter calls and penetrate key positions at retailer
Existing SKU Achievement
Demonstrate sales accomplishments and areas of opportunity by delivering category insights during sales presentations for key Customers and Clients
Sell business-building ideas to Customers through the use of syndicated data (i.e. Nielsen, IRI data, Spectra, and forms of demographic data)
Collaborate with Brand Manager and Retail Team on maintain ARTS and building customer specific execution objectives
Achieve incremental growth by pursuing volume-producing merchandising at assigned Customer account
Direct Reports- This position does not have supervisory responsibilities for direct reports
Indirect Reports- May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job
Education Level: (Required): Associate's Degree or equivalent experience (Preferred): Bachelor's Degree or equivalent experience 3-5 years of experience in applicable field
Skills, Knowledge and Abilities
Sales presentation/platform skills.
Excellent interpersonal skills.
Strong organizational skills.
Outstanding written and oral communication skills.
Working knowledge of syndicated data and Category management principles
PC skills-This includes an understanding of spreadsheets (Excel), word processing (MS Word).
One to three year's work experience in applicable field, (i.e. sales and marketing agency, Customer, Client).
Proven track record in sales helpful.
Presentation software (PowerPoint) helpful, but not required.
Environmental & Physical Requirements
Office / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.
Additional Information Regarding The Company Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.
Advantage Sales And Marketing, LLC