Customer Sales Associate

Bellhop Chattanooga , TN 37402

Posted 2 months ago

Bellhop offers customers a modern alternative to traditional moving companies by using a tech-enabled logistics-management platform to pair them with the most qualified drivers and movers in more than 39 cities across the country. The result is friendly, low-stress moving services that make getting to the next stop in life much, much easier. From our simple booking process and pricing structure to our talented workers and attentive concierge team, everything about the company has been designed to create the most enjoyable experience possible.

This is where you come in

Reporting to the Team Lead, the Customer Sales Associate will be fielding incoming calls from prospective customers, then moving them through the sales cycle. Sales associates will also make direct sales calls to potential customers generated via exclusive Bellhop partners.

Your primary role responsibilities will be guiding prospects through the sales cycle, which often includes multiple touchpoints and communication methods. Important steps include; establishing the client relationship, educating prospective customers about Bellhop services, gathering the relevant details, setting the proper expectations, booking the job/establishing follow-up expectations, and scheduling the day and time of services.

What do we have to offer?

  • Average Monthly Commission Payout is $650!!

  • Bilingual speakers may be eligible for additional compensation

  • Weekly Incentives to earn additional $$

  • Monthly Prize Giveaways!!

If you're looking for an opportunity to join an amazing team, deliver incredible value to individuals, and work in a competitive goal-based environment, then this is the role for you!

Responsibilities

  • You're the first impression of our company that customers have; provide a warm, friendly, and confidence-inspiring experience that sets our customers up for success.

  • Answer a high volume of calls and maintain a rapid response rate; maintain your enthusiasm and energy level throughout.

  • Master the workflow and script making it your own, by speaking on the phone with active organic leads (including follow-up calls when required).

  • Lead clients through the sales process from first questions through booking and scheduling the job.

  • Develop expertise in moving and utilize that expertise to ensure that clients are set up for success when they reserve their move.

Requirements

  • 1+ years of relevant or related work experience, preferably with a background in call center sales with a high customer service focus.

  • Ability to work on the phones the majority of your day speaking with customers

  • Ability to solve problems quickly over the phone while speaking with customers

  • Comfortable with web-based software and tools

  • Flexible work hours, we are open 7 days a week

OUR VALUES:

While each member of our team has a specific, clearly defined role, we're all connected by a strong set of values that's been developed to build long-term relationships, foster advancement, and guide the decisions we make. We want each individual at our company to grow as we grow. And so we invest in their professional development and support them as they learn new skills and take on bigger challenges.

To bring out the best in our people, each day we encourage and celebrate:

Innovator's Mind. Drive to identify opportunities and create solutions to better serve our customers.

Owner's Grit. The commitment to get things done the right way even if it's the hard way. We never settle for anything less.

Servant's Heart. The devotion to care for others by putting them first and treating them as we'd like to be treated.

Playful Spirit. The willingness to approach life with optimism, energy, and lightheartedness.

Winning Drive. We relentlessly raise the bar in our efforts. We learn quickly from our mistakes.

WHY WORK AT BELLHOP?

Because every day you will be able to see the positive impact you have on people's lives. Moving is considered one of the most stressful experiences people go through, and we have found a way to make it easier and more comfortable.

Because you will collaborate with exceptionally talented people. Our tech-enabled approach means you will work with teams of top-shelf engineers, product managers, operations strategists, customer-care specialists, and growth experts. You will also be joining us at a time when you'll have a huge opportunity to chart the course for our continued growth.

Because our culture sets us apart. We have ambitious goals and make sure everyone feels encouraged to own their portion of the business, experiment with new ideas, and take the proper actions to achieve success.

Because we take good care of each other. We provide competitive compensation packages that include a significant equity incentive as well as health coverage and accommodations to achieve a sustainable work-life balance.

Bellhop believes if we want to build a company that works for everyone-we must include everyone, which is why we're proud to be an equal opportunity employer that complies with all applicable federal, state, and local fair employment practices laws. Bellhop strictly prohibits and does not tolerate harassment or discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender, gender identity, age, physical or mental disability, citizenship, sexual orientation, past, current or prospective service in the uniformed services.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Remote Sales Associate Property & Casualty

Policygenius

Posted 3 days ago

VIEW JOBS 10/23/2021 12:00:00 AM 2022-01-21T00:00 Remote Sales at Policygenius Tired of cold calling and building a book of business before being able to apply your insurance subject matter expertise? Are you an auto & home insurance expert looking to "take the wheel" in your career in an innovative and exciting environment? Policygenius is looking for ambitious Sales Associates to join our team of experts! We have an exciting opportunity for experienced auto & home agents to join our team remotely full-time. Our sales team thrives on collaboration, creative competitions, and thoughtful communication with customers as we drive a positive, tech-enhanced experience in an industry typically known for being old-school and paper-based. Individuals who reside in Alaska, California, Colorado, Montana, Nevada, and Rhode Island are not eligible for this remote role. In this role, you will… * Work collaboratively with your peers to continue to build out our rapidly expanding auto & home insurance team * Prepare consultative, value-based presentations for our clients based on our quoting team's recommendations and provide a world-class customer experience * Coordinate with carriers to efficiently communicate our clients' needs * Contribute toward team goals and frequently support onboarding of new teammates (we're growing!!) * Master the workflows, team norms, policies, software, and tools necessary to meet quality standards and Key Performance Indicators (KPIs) day-to-day * Adapt and contribute to regularly evolving processes to improve individual/team efficiency We'd love to hear from you if… * You have 2+ years of insurance sales experience and an active Property & Casualty license * You're a product expert with experience selling home & auto insurance products * You have a demonstrated track record of successfully working remotely * You are willing to travel to the Durham or New York City office when there is business need * You possess a positive attitude, effective problem-solving skills, and passion for helping clients * You're a collaborator with a strong teamwork mindset - you take ownership of your work AND your team's success * You're an excellent communicator, both verbally and written, with internal and external stakeholders * You have strong attention to detail and self-management * You're comfortable with working a flexible schedule You can expect... * Company-paid health, dental, vision, life & disability insurance * 401(k) plan, FSA & HSA options * Generous PTO * Training, mentorship and coaching from leadership * The opportunity to grow alongside a company shaking up a big, old-fashioned industry * Fun, diverse, open-minded coworkers and a welcoming, inclusive culture About Policygenius Policygenius is America's leading online insurance marketplace. We launched in 2014 and made our mark as an early insurtech pioneer. Our mission is to help people get financial protection right - and feel good about it - and we make it easy for our customers to understand their options, compare quotes, and buy insurance, all in one place. We've helped more than 30 million people shop for all types of insurance like they shop for everything else - online - and have placed over $60 billion in coverage. In early 2020, we announced our Series D funding round of $100 million, bringing our total funding to just over $150 million. At Policygenius, we're proud of building an environment that encourages our teammates to bring their authentic selves to work. Despite rapid growth (we've doubled in size year over year!), we've continuously maintained our inclusive culture through humility, hard-work, and humor, and we're looking for more people with grit, collaborative attitudes, and creative problem-solving skills to join our team. Come see why we've been voted one of Inc. Magazine's "Best Workplaces" four years in a row! Diversity at Policygenius Policygenius believes differences should be celebrated and is committed to building a team as diverse as the customers we serve. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our company, and are committed to providing employees with a work environment free of discrimination and harassment. As an Equal Opportunity Employer, Policygenius highly encourages applicants from all walks of life. All employment decisions at Policygenius are based on business needs, job requirements and individual qualifications without regard to actual or perceived race, color, sex, pregnancy, sexual orientation, gender identity or expression, age, national origin, political affiliation or belief, religion, disability, uniformed service, marital status or any other status protected by law. Come join the team! Policygenius Chattanooga TN

Customer Sales Associate

Bellhop