Responsible for the daily processing of all returned product to the company through its ERP system.
The position reviews processes, questions, expedites and corrects all incoming products returned from customer
Open all daily returns for the processing of each.
Document the receipt of customer returns with complete attention to details.
Receive all customer returns within established timeline.
Follow-up and follow-through (including problem resolution) must be complete and accomplished in a timely manner.
All employees are expected to be knowledgeable about and follow the Companys Equal Employment and Affirmative Action Policies, including policies on the rights of individuals with disabilities and harassment
Perform other task as requested by the Customer Returns Supervisor.
Be able to fill in at any other position within Customer Returns
High School Diploma or equivalent.
Data entry experience strongly preferred.
Must have a high attention to detail.
SAP experience preferred.
Must be able to frequently lift up to 35lbs.
Must be able to occasionally lift up to 70lbs with assistance.
This position requires continuous and varying degrees of movement in a fast-paced environment on a daily basis.
Required physical movement includes actions such as moving, reaching, bending, grabbing, packing, lifting, pulling, climbing ladders and pushing when required.
This position requires standing for significant periods during the day.
Must possess good hand/eye coordination, manual dexterity.
Must be able to be in contact with bleach wipes.
Must be able to keep up in a fast-paced environment.
Must be conscious of safety around bio-hazardous material.
Must be able to process product with both safety and efficiency as high priorities.
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