Customer Reliability Engineer Intern

Customer Reliability Engineer Intern

Location:

North America, USA, Pasadena

Ref:

JOHNCRANENA02053

Division:

John Crane

Job Function:

After Sales Service Repair

About Us

Under close supervision, the entry level Customer Reliability Engineer Intern will receive proper training that will ultimately place the candidate in-plant at a customer facility(s). The Engineer directly coordinates, schedules, and participates in work with the customer to comply with the partnership agreement. Troubleshoots by investigating problems related to product performance and application specific criteria. Makes less complex and routine seal and equipment recommendations utilizing standard engineering judgment and responsibility to resolve customer inquiries. Travel as required to perform duties and work directly with customers.

Job Description

The Reliability Engineer Intern will learn critical knowledge needed to effectively represent the company at an in-plant site as a Customer Reliability Engineer. The role is designed to give a Mechanical Engineer student exposure to John Crane mechanical seals and related products through hands-on work. This is accomplished by working rotations in the Inspection/Repair, Maintenance, Assembly, and Engineering/Sales Departments. This is a part-time year-around role with flexible hours based on school schedule.

Duties & Responsibilities

Inspect, disassemble, and clean mechanical seal parts. Review part print drawings and make judgements on parts reparability. Lap mechanical seal faces to design tolerances. Assemble mechanical seals, pressure test, and prepare for shipment. Conduct mechanical seal failure analysis and failure root cause analysis. Assist Sales Team with field needs and customer inside support. Work with branch and regional engineering team for customer process application review. Work with Reliability Engineers to run calculations over new and existing seal designs. Communicate with stakeholders at various levels and disciplines.

The Individual

Currently enrolled in an accredited university-level Mechanical Engineering program having completed at least two years in the program. Must be in good academic standing. Mechanical aptitude; willing to work in a production/manufacturing environment. Proficient in Microsoft Office; Word, Excel, PowerPoint Some CAD experience; solid modelling a plus Effective written and spoken communication skills. Must be able to read, write and speak English, bilingual a plus. Experience working with a diverse group is a plus. Must be at least 18 years of age