Community Care College Tulsa , OK 74120
Posted 1 week ago
Job Details
Level: Experienced
Job Location: Clary Sage College
Salary Range: Undisclosed
Description
Clary Sage College is seeking a professional to work afternoons/evenings at the front desk as a Customer Relations Specialist (CRS)! The CRS will be the first point of contact for the public, on the phone and in person, creating an environment of excellence in customer service. Answer multi-line phone systems, assist clients in scheduling services, operate the salon register, and uphold excellent cash-handling skills. Interact daily with students (customers), management, vendors, and employees, ensuring that high-quality standards and corporate values are portrayed on behalf of the College. This position requires a mature professional to work independently in the evenings and perform campus closing procedures.
Must have a minimum of two years in customer service. Ability to answer multi-line phones, computer skills, professional appearance. Applicant needs to be extremely welcoming, friendly and have a clear concise phone voice. Beauty industry knowledge is a plus. Full-time with great benefits. Hours of work will be Mon. through Thurs. from 1:30pm to 11:00pm with a 30-minute lunch (or 1:00pm to 11:00pm with a 1-hour lunch) and Friday 1:30pm
General Responsibilities:
Greet all visitors entering and exiting the building
Answer multi-phone lines, transfer calls, retrieve and take messages
Operate Millennium register. Conduct transactions, cash handling, and drawer balancing procedures.
Maintain communication with the maintenance and housekeeping departments
Sort incoming and outgoing correspondence, distribute received faxes
Organize materials and data appropriately in both hard and electronic formats
Executing special projects as assigned
Interact daily with students, salon/spa clients, management, vendors, and employees ensuring that high-quality standards and corporate values are portrayed on behalf of the College
Serve as a resource for general product knowledge to all customers.
Report all complaints to the supervisor or general manager
Complete incident/accident/compliant forms when needed for HR
Resolve customer issues and requests in an efficient and quick manner
Participate in a minimum of two professional developments per year.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Generous PTO policy
Personal days
Paid holidays
Birthday holiday
Bereavement
Volunteer Day
Educational Assistance Program
401k retirement plan
401k match
Discounted gym membership
Free monthly services
Community service benefit
Who We Are:
Community HigherEd Institute is Oklahoma's only private non-profit technical college system based in Tulsa, Oklahoma that is dedicated to improving the lives of aspiring professionals through each of its three campuses, Community Care College, Clary Sage College, and Oklahoma Technical College.
Established in 1995, The College's mission is to transform lives and contribute to society by providing career-focused higher education opportunities that empower students to obtain successful employment, develop leadership skills, and serve their communities. The College culture is encapsulated in the C.A.R.E.S acronym that highlights the engrained mentality of all members of faculty, staff, and administration alike: courtesy, accountability, respect, excellence, and success.
Qualifications
Skills & Abilities:
Must have high regard for personal hygiene
Professional appearance
Welcoming, friendly, positive outgoing personality
Must excel in customer service
Clear, concise communications skills
Excellent organizational skills
Ability to maintain confidentiality is a must
Education & Experience:
Skills & Abilities:
Must have high regard for personal hygiene
Professional appearance
Welcoming, friendly, positive outgoing personality
Must excel in customer service
Clear, concise communications skills
Excellent organizational skills
Ability to maintain confidentiality is a must
Education & Experience:
Skills & Abilities:
Must have high regard for personal hygiene
Professional appearance
Welcoming, friendly, positive outgoing personality
Must excel in customer service
Clear, concise communications skills
Excellent organizational skills
Ability to maintain confidentiality is a must
Education & Experience:
Clary Sage College is seeking a professional to work afternoons/evenings at the front desk as a Customer Relations Specialist (CRS)! The CRS will be the first point of contact for the public, on the phone and in person, creating an environment of excellence in customer service. Answer multi-line phone systems, assist clients in scheduling services, operate the salon register, and uphold excellent cash-handling skills. Interact daily with students (customers), management, vendors, and employees, ensuring that high-quality standards and corporate values are portrayed on behalf of the College. This position requires a mature professional to work independently in the evenings and perform campus closing procedures.
Must have a minimum of two years in customer service. Ability to answer multi-line phones, computer skills, professional appearance. Applicant needs to be extremely welcoming, friendly and have a clear concise phone voice. Beauty industry knowledge is a plus. Full-time with great benefits. Hours of work will be Mon. through Thurs. from 1:30pm to 11:00pm with a 30-minute lunch (or 1:00pm to 11:00pm with a 1-hour lunch) and Friday 1:30pm
General Responsibilities:
Greet all visitors entering and exiting the building
Answer multi-phone lines, transfer calls, retrieve and take messages
Operate Millennium register. Conduct transactions, cash handling, and drawer balancing procedures.
Maintain communication with the maintenance and housekeeping departments
Sort incoming and outgoing correspondence, distribute received faxes
Organize materials and data appropriately in both hard and electronic formats
Executing special projects as assigned
Interact daily with students, salon/spa clients, management, vendors, and employees ensuring that high-quality standards and corporate values are portrayed on behalf of the College
Serve as a resource for general product knowledge to all customers.
Report all complaints to the supervisor or general manager
Complete incident/accident/compliant forms when needed for HR
Resolve customer issues and requests in an efficient and quick manner
Participate in a minimum of two professional developments per year.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Generous PTO policy
Personal days
Paid holidays
Birthday holiday
Bereavement
Volunteer Day
Educational Assistance Program
401k retirement plan
401k match
Discounted gym membership
Free monthly services
Community service benefit
Who We Are:
Community HigherEd Institute is Oklahoma's only private non-profit technical college system based in Tulsa, Oklahoma that is dedicated to improving the lives of aspiring professionals through each of its three campuses, Community Care College, Clary Sage College, and Oklahoma Technical College.
Established in 1995, The College's mission is to transform lives and contribute to society by providing career-focused higher education opportunities that empower students to obtain successful employment, develop leadership skills, and serve their communities. The College culture is encapsulated in the C.A.R.E.S acronym that highlights the engrained mentality of all members of faculty, staff, and administration alike: courtesy, accountability, respect, excellence, and success.
Community Care College