Community Care College Tulsa , OK 74120
Posted 3 days ago
Job Details
Level: Entry
Job Location: Community Care College
Education Level: High School
Salary Range: Undisclosed
Job Category: Education
Description
Community Care College is seeking a part-time evening Customer Relations Specialist to provide front-desk customer service and attendant responsibilities. Must excel in Customer Service with clear, concise communication skills. Professional appearance, welcoming, friendly with a positive, outgoing personality. Will monitor the front door and assist other departments daily with administrative and clerical duties. Applicants should have excellent organizational skills and be detail-oriented. Maintaining confidentiality is a must. Part-time Monday
Thursday, 4:00pm
10:00pm no lunch.
Primary Responsibilities
Must be energetic and possess a very friendly, outgoing personality and positive attitude
Possess strong interpersonal and communication skills, including telephone etiquette
Possess a strong customer service focus, diplomacy, and professionalism
Understands and follows oral and written instructions
Able to multi-task and perform tasks with accuracy and attention to detail
Ensures that guests and members are warmly greeted and promptly assisted
Ensures proper member check-in procedures are followed
Ensures incoming calls are answered in a professional and efficient manner
Respond effectively to customer questions, requests, and concerns and escalate to management immediately if unable to resolve
Immediately reports or escalates to management any unsafe conditions or emergency situations
Complete incident/accident/compliant forms when needed for HR
Interact daily with students (customers), management, vendors, and employees, ensuring that high-quality standards and corporate values are portrayed on behalf of the College
Train with the Admissions Department on lead calls
Maintain communication with the maintenance and housekeeping departments
Accept and sign for deliveries, assist with bulk mail-outs as needed
Perform clerical support for various departments
Execute recurring and special projects that may include researching, typing, compiling data, and communicating with various individuals or departments to obtain appropriate information.
Qualifications
Skills and Abilities
Administrative/Clerical support
Ability to communicate effectively - written and verbal
Active listener
Ability to build and maintain relationships
Maintain confidentiality
Professional appearance
Computer literacy required, with advanced proficiency in using the internet, email, software/apps such as Google Workspace, Microsoft Office (MS Word, Excel, PowerPoint)
Ability to quickly learn other basic campus management software
Education & Experience
Skills and Abilities
Administrative/Clerical support
Ability to communicate effectively - written and verbal
Active listener
Ability to build and maintain relationships
Maintain confidentiality
Professional appearance
Computer literacy required, with advanced proficiency in using the internet, email, software/apps such as Google Workspace, Microsoft Office (MS Word, Excel, PowerPoint)
Ability to quickly learn other basic campus management software
Education & Experience
Skills and Abilities
Administrative/Clerical support
Ability to communicate effectively - written and verbal
Active listener
Ability to build and maintain relationships
Maintain confidentiality
Professional appearance
Computer literacy required, with advanced proficiency in using the internet, email, software/apps such as Google Workspace, Microsoft Office (MS Word, Excel, PowerPoint)
Ability to quickly learn other basic campus management software
Education & Experience
Community Care College is seeking a part-time evening Customer Relations Specialist to provide front-desk customer service and attendant responsibilities. Must excel in Customer Service with clear, concise communication skills. Professional appearance, welcoming, friendly with a positive, outgoing personality. Will monitor the front door and assist other departments daily with administrative and clerical duties. Applicants should have excellent organizational skills and be detail-oriented. Maintaining confidentiality is a must. Part-time Monday
Thursday, 4:00pm
10:00pm no lunch.
Primary Responsibilities
Must be energetic and possess a very friendly, outgoing personality and positive attitude
Possess strong interpersonal and communication skills, including telephone etiquette
Possess a strong customer service focus, diplomacy, and professionalism
Understands and follows oral and written instructions
Able to multi-task and perform tasks with accuracy and attention to detail
Ensures that guests and members are warmly greeted and promptly assisted
Ensures proper member check-in procedures are followed
Ensures incoming calls are answered in a professional and efficient manner
Respond effectively to customer questions, requests, and concerns and escalate to management immediately if unable to resolve
Immediately reports or escalates to management any unsafe conditions or emergency situations
Complete incident/accident/compliant forms when needed for HR
Interact daily with students (customers), management, vendors, and employees, ensuring that high-quality standards and corporate values are portrayed on behalf of the College
Train with the Admissions Department on lead calls
Maintain communication with the maintenance and housekeeping departments
Accept and sign for deliveries, assist with bulk mail-outs as needed
Perform clerical support for various departments
Execute recurring and special projects that may include researching, typing, compiling data, and communicating with various individuals or departments to obtain appropriate information.
Community Care College