Community Care College Tulsa , OK 74120
Posted 6 days ago
Job Details
Level: Experienced
Job Location: Clary Sage College - Tulsa, OK
Position Type: Part Time
Education Level: High School
Salary Range: Undisclosed
Description
Clary Sage College is seeking a professional to work part-time mornings/early afternoons at the front desk as a Customer Relations Specialist (CRS)! The CRS will be the first point of contact for the public, on the phone and in person, creating an environment of excellence in customer service. Answer multi-line phone systems, assist clients in scheduling services, operate the salon register, and uphold excellent cash-handling skills. Interact daily with students and clients (customers), management, vendors, and employees, ensuring that high-quality standards and corporate values are portrayed on behalf of the College.
Must have a minimum of two years in customer service. Ability to answer multi-line phones, computer proficiency, particularly with Google applications, and professional appearance. Applicant needs to be extremely welcoming and friendly and have a clear, concise phone voice. Beauty industry knowledge is a plus. Part-time, 25 hours per week. Hours of work will be Monday through Friday from 7:30 a.m. to 1:30 p.m., with a one-hour lunch.
General Responsibilities:
Greet all visitors entering and exiting the building
Answer multi-phone lines, transfer calls, retrieve and take messages
Operate register and register software. Conduct transactions, cash handling, and drawer balancing procedures.
Maintain communication with the maintenance and housekeeping departments
Sort incoming and outgoing correspondence, distribute received faxes
Organize materials and data appropriately in both hard and electronic formats
Product merchandising, monitor and maintain retail product
Executing special projects as assigned
Interact daily with students, salon/spa clients, management, vendors, and employees ensuring that high-quality standards and corporate values are portrayed on behalf of the College
Serve as a resource for general product knowledge to all customers.
Report all complaints to the CRS Manager or Campus Director
Complete incident/accident/compliant forms when needed for HR
Resolve customer issues and requests in an efficient and quick manner
Participate in a minimum of two professional developments per year
Other duties as assigned
Who We Are:
Community HigherEd Institute is Oklahoma's only private non-profit technical college system based in Tulsa, Oklahoma that is dedicated to improving the lives of aspiring professionals through each of its three campuses, Community Care College, Clary Sage College, and Oklahoma Technical College.
Established in 1995, The College's mission is to transform lives and contribute to society by providing career-focused higher education opportunities that empower students to obtain successful employment, develop leadership skills, and serve their communities. The College culture is encapsulated in the C.A.R.E.S acronym that highlights the engrained mentality of all members of faculty, staff, and administration alike: courtesy, accountability, respect, excellence, and success.
Qualifications
Skills & Abilities:
Professional appearance
Welcoming, friendly, positive, and outgoing disposition
Must excel in customer service to internal and external customers (students, clients, employees)
Clear, concise written and verbal communication skills
Problem-solving abilities, be pro-active and self-driven
Excellent organizational skills
Ability to handle multiple tasks and demands in a busy environment
Ability to maintain confidential information
Education & Experience:
Physical Requirements:
Skills & Abilities:
Professional appearance
Welcoming, friendly, positive, and outgoing disposition
Must excel in customer service to internal and external customers (students, clients, employees)
Clear, concise written and verbal communication skills
Problem-solving abilities, be pro-active and self-driven
Excellent organizational skills
Ability to handle multiple tasks and demands in a busy environment
Ability to maintain confidential information
Education & Experience:
Physical Requirements:
Skills & Abilities:
Professional appearance
Welcoming, friendly, positive, and outgoing disposition
Must excel in customer service to internal and external customers (students, clients, employees)
Clear, concise written and verbal communication skills
Problem-solving abilities, be pro-active and self-driven
Excellent organizational skills
Ability to handle multiple tasks and demands in a busy environment
Ability to maintain confidential information
Education & Experience:
Physical Requirements:
Clary Sage College is seeking a professional to work part-time mornings/early afternoons at the front desk as a Customer Relations Specialist (CRS)! The CRS will be the first point of contact for the public, on the phone and in person, creating an environment of excellence in customer service. Answer multi-line phone systems, assist clients in scheduling services, operate the salon register, and uphold excellent cash-handling skills. Interact daily with students and clients (customers), management, vendors, and employees, ensuring that high-quality standards and corporate values are portrayed on behalf of the College.
Must have a minimum of two years in customer service. Ability to answer multi-line phones, computer proficiency, particularly with Google applications, and professional appearance. Applicant needs to be extremely welcoming and friendly and have a clear, concise phone voice. Beauty industry knowledge is a plus. Part-time, 25 hours per week. Hours of work will be Monday through Friday from 7:30 a.m. to 1:30 p.m., with a one-hour lunch.
General Responsibilities:
Greet all visitors entering and exiting the building
Answer multi-phone lines, transfer calls, retrieve and take messages
Operate register and register software. Conduct transactions, cash handling, and drawer balancing procedures.
Maintain communication with the maintenance and housekeeping departments
Sort incoming and outgoing correspondence, distribute received faxes
Organize materials and data appropriately in both hard and electronic formats
Product merchandising, monitor and maintain retail product
Executing special projects as assigned
Interact daily with students, salon/spa clients, management, vendors, and employees ensuring that high-quality standards and corporate values are portrayed on behalf of the College
Serve as a resource for general product knowledge to all customers.
Report all complaints to the CRS Manager or Campus Director
Complete incident/accident/compliant forms when needed for HR
Resolve customer issues and requests in an efficient and quick manner
Participate in a minimum of two professional developments per year
Other duties as assigned
Who We Are:
Community HigherEd Institute is Oklahoma's only private non-profit technical college system based in Tulsa, Oklahoma that is dedicated to improving the lives of aspiring professionals through each of its three campuses, Community Care College, Clary Sage College, and Oklahoma Technical College.
Established in 1995, The College's mission is to transform lives and contribute to society by providing career-focused higher education opportunities that empower students to obtain successful employment, develop leadership skills, and serve their communities. The College culture is encapsulated in the C.A.R.E.S acronym that highlights the engrained mentality of all members of faculty, staff, and administration alike: courtesy, accountability, respect, excellence, and success.
Community Care College