Customer Relations Representative-Admitting

Full Time111 Franklin Health CommonsClerical/Administrative SupportDay Shift * Position SummaryCollects, verifies, enters, and monitors appropriate patient data in the computer in compliance with the Federal, State, and Hospital confidentiality policies. Ensures all necessary paperwork is completed and appropriately signed by the patient in order to admit for inpatient, outpatient, emergency, or surgical services. Verifies the patient's demographic information and insurance coverage. This may be done in person or via phone or Bed side upon admission.Required Minimum Knowledge, Skills, and Abilities (KSAs)*

Education:

High School Diploma or equivalent preferred * License/Certifications: Certified Healthcare Access Associate (CHAA) desired * Experience: Computer experience required * Familiarity with healthcare billing and diagnostic coding preferred. * Minimum of one year customer service or data entry experience in a health care environment preferred. * Additional InformationWith a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.