Customer Relations Manager - Pavilion (Full-Time/Exempt) 1629

Job Description Customer Relations Manager

• Pavilion/Corporate

• Exempt

• The areas highest quality aging services organization providing a warm and compassionate environment in a state-of-the-art-community

• Excellent benefits including generous optional medical, dental and vision plans, 25 paid days off, pension plan and annual holiday bonus

• 9:00am

• 5:00pm Monday-Friday

• The Customer Relations Manager is responsible for maintaining and enhancing our customer database to ensure elevated engagement and satisfaction. Foster relationships with potential clients and connect them with our services and programs.
  
  Managing prospect information, generate detailed reports, conduct statistical analysis, and overseeing effective utilization of the CRM system. We have been recognized as one of the "Best Places to Work in New Jersey" for 2023 by NJBiz.com , one of the leading business journals in the state. Minimum Qualifications:
  
  Bachelor's degree in business, marketing, or other related field. 3-5 Years of experience working with a CRM System. Preferably Enquire or Sherpa. Strong communication, interpersonal and customer service skills, with the ability to connect and build relationships with diverse populations, including seniors and their families.
  
  Self-motivated and proactive, with the ability to work independently as well as collaboratively with a team. Strong computer skills, including proficiency in Microsoft Office. Enquire and PCC a plus Familiarity with senior living industry regulations, trends, and best practices is a plus.
  
  Flu vaccine required, or receive an exemption prior to employment. Covid-19 vaccination documentation will be requested for reporting purposes. About Us Parker Health Group, Inc. You can make a difference in the field of aging services At Parker Health Group, we believe that happy and fulfilled employees are the source of our strong company culture.
  
  We are committed to rewarding our team members by providing them with opportunities for professional development, job growth and a supportive environment. It's the reason we enjoy one of the highest employee retention rates, far exceeding industry standards. In 2018, and again in 2020, Parker was awarded the Holleran Choice Community award for Employee Engagement, a direct result of the passion exhibited by our employees.
  
  We provide them with competitive compensation and an excellent benefits package, which includes tuition reimbursement, group health insurance plans, a fully funded pension, life insurance, contributions towards weight loss and gym memberships, and generous paid time off. Join us and help make aging part of life®