Customer Reference Marketing Manager, Security, Google Cloud

XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; New York, NY, USA; Seattle, WA, USA; San Francisco, CA, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 7 years of experience in marketing or a related technical field.

• Experience working on cross-functional teams or managing cross-team projects.

Preferred qualifications:

• Experience in customer reference marketing.

• Experience with cloud security technologies and software, including marketing security products used in cloud or SaaS environments.

• Ability to take initiative and make decisions quickly amidst multiple stakeholders, and experience working collaboratively across marketing teams.

• Ability to build relationships with internal and external constituents (e.g., customers, sales, product teams, etc.).

• Excellent writing, communication and organizational skills, detail oriented and ability to manage multiple priorities.

About the job

The Google Cloud Platform team helps customers transform and evolve their business through the use of Google's global network, web-scale data centers and software infrastructure. The Cloud Marketing team is looking for people who can help us write and tell the story of our customer's journey. Understanding the power of our products and how they impact businesses, you will help share how we provide our customers with the best solutions for innovation. If you're as excited about building what's next as we are, Google Cloud is the place for you.

As a Customer Reference Marketing Manager, you will work with leaders across Google Cloud, collaborating with teams in communications, product management, sales, and field marketing. You will blend high level, critical thinking with more tactical operational activities. You will be responsible for increasing our visibility, interactions, and market awareness as we expand our security products, communicate our value to customers, and grow our advocacy programs.Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And we approach marketing in a way that only Google can--changing the game, redefining the medium, making the user the priority, and ultimately, letting the technology speak for itself.

The US base salary range for this full-time position is $132,000-$196,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Create and implement a holistic security customer reference strategy, and develop programs and opportunities for increased investment and impact scaling of the security customer advocacy program.

• Execute the day-to-day implementation of our security customer reference program and serve as a key external contact for Google Cloud's most valued security customers.

• Identify and onboard new reference customers, manage and monitor customer reference activity, keeping data current, accurate, and up to date.

• Engage with marketing, sales, product, and executive teams, on a daily basis, regarding customer advocacy.

• Ensure a positive customer experience through day-to-day activities, and work as an advocate for our security customers internally.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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