Customer Quality Specialist (Failure Analysis)

Continental Morganton , NC 28655

Posted 5 days ago

Job Description:

Overview

Develops and implements standards and methods for inspection, testing, and evaluation, utilizing knowledge in engineering fields, such as chemical, computer, electrical, or mechanical. Devises sampling procedures, and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.

Excludes paraprofessional positions. Establishes program to evaluate analytical testing, equipment, facilities, precision measurements, accuracy measurements, and performance testing. Develops and implements methods and procedures for disposition of discrepant material, and devises methods to assess cost and responsibility.

Directs workers engaged in measuring, testing, and tabulating data concerning quality and reliability. Compiles and writes training material and conducts training sessions on quality control activities. Specializes in areas of quality control engineering, such as design, incoming material, process control, product evaluation, systems performance, hardware performance, product reliability, inventory control, metrology, automated testing, software, research and development, and administrative application.

Core Responsibilities

Leading Failure Analysis team to perform timely testing and analysis on Customer and Production defects to determine root cause and provide information / data for corrective actions. Monitor Production line defect rate to focus and prioritize part analysis and investigations to protect the customer and lower scrap rates. Manage the Failure Analysis Quality Technicians in their daily tasks.

  1. Manage the Process Analysis (Jidoka) team:

a. Prioritize analysis tasks.

b. Provide guidance on product analysis / investigations.

c. Provide training

d. Perform all typical Supervisory roles (HRD, time and attendance, etc)
2) Support (Production, QAP, IT, etc) in establishing optimized and updated Production data monitoring methods and alert triggers.
3) Develop and maintain current knowledge / information (as necessary) on product and station drawings, specifications, etc
4) Utilize data monitoring tools to highlight analysis priorities.
5) Perform / Lead testing and analysis on Customer returns and Production parts (NOK's, process variation, etc)
6) Document findings into individual reports and/or trend information.
7) Work with QAP and FA Operators to establish optimized Production line analysis strategy.
8) Support Plant and Worldwide meetings as needed (Jidoka, Internal Defect Management, Scrap Reduction, etc)
9) Plan and carry out special studies as needed to lower NOK & reject rates or gather data for changes to the process or product.
10) Manage maintenance of testing and analysis equipment.

Job Requirements

BASIC REQUIREMENTS

  • Two year Technical Degree and 7+ years of experience in Failure Analysis or Quality Assurance

Mechanical aptitude

Experience operating test and teardown equipment (test stands, measuring devices, lathe, etc)

Knowledge of SPC

Good communication skills.

Intermediate computer skills (MS Office, email, SAP).

Demonstrated technical knowledge to solve a range of problems.

Problem detection and recognition, problem nature's identification. Carefully inspects, finds facts and develops a clear picture of the problem.

Critical analysis capabilities, evaluation and synthesis of new and complex ideas.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

PREFERRED REQUIREMENTS

  • Bachelor's Degree in Engineering or related discipline plus experience defined above.

EEO Statement

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, age, religion, national origin, disability, veteran status, or any other status protected by applicable law.

In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply.

If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to North.America.Recruiting@continental-corporation.com or contact US Recruiting at 248.209.4000.

About Continental

With sales of 44 billion in 2017, Continental is among the leading automotive suppliers worldwide and currently employs more than 240,000 employees in 61 countries. The Chassis & Safety division develops and produces integrated active and passive driving safety technologies as well as products that support vehicle dynamics.

The product portfolio ranges from electronic and hydraulic brake and chassis control systems to sensors, advanced driver assistance systems, airbag electronics and sensorics as well as electronic air suspension systems all the way to windscreen washer systems and headlight cleaning nozzles. The focus lies on a high level of system competence and the networking of individual components. Thus products and system functions are developed along the SensePlanAct chain of effects.

They form the foundation for automated driving. Chassis & Safety employs more than 47,700 people worldwide and generated sales of approximately 9.8 billion in 2017.

Division Footer Text

Ready to drive with Continental? Take the first step and fill in the online application.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Quality Specialist (Failure Analysis)

Continental Corporation

Posted Yesterday

VIEW JOBS 3/22/2019 12:00:00 AM 2019-06-20T00:00 Customer Quality Specialist (Failure Analysis) Description Overview Develops and implements standards and methods for inspection, testing, and evaluation, utilizing knowledge in engineering fields, such as chemical, computer, electrical, or mechanical. Devises sampling procedures, and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data. Excludes paraprofessional positions. Establishes program to evaluate analytical testing, equipment, facilities, precision measurements, accuracy measurements, and performance testing. Develops and implements methods and procedures for disposition of discrepant material, and devises methods to assess cost and responsibility. Directs workers engaged in measuring, testing, and tabulating data concerning quality and reliability. Compiles and writes training material and conducts training sessions on quality control activities. Specializes in areas of quality control engineering, such as design, incoming material, process control, product evaluation, systems performance, hardware performance, product reliability, inventory control, metrology, automated testing, software, research and development, and administrative application. Core Responsibilities Leading Failure Analysis team to perform timely testing and analysis on Customer and Production defects to determine root cause and provide information / data for corrective actions. Monitor Production line defect rate to focus and prioritize part analysis and investigations to protect the customer and lower scrap rates. Manage the Failure Analysis Quality Technicians in their daily tasks. 1) Manage the Process Analysis (Jidoka) team: a. Prioritize analysis tasks. b. Provide guidance on product analysis / investigations. c. Provide training d. Perform all typical Supervisory roles (HRD, time and attendance, etc…) 2) Support (Production, QAP, IT, etc…) in establishing optimized and updated Production data monitoring methods and alert triggers. 3) Develop and maintain current knowledge / information (as necessary) on product and station drawings, specifications, etc… 4) Utilize data monitoring tools to highlight analysis priorities. 5) Perform / Lead testing and analysis on Customer returns and Production parts (NOK's, process variation, etc…) 6) Document findings into individual reports and/or trend information. 7) Work with QAP and FA Operators to establish optimized Production line analysis strategy. 8) Support Plant and Worldwide meetings as needed (Jidoka, Internal Defect Management, Scrap Reduction, etc…) 9) Plan and carry out special studies as needed to lower NOK & reject rates or gather data for changes to the process or product. 10) Manage maintenance of testing and analysis equipment. Qualifications BASIC REQUIREMENTS * Two year Technical Degree and 7+ years of experience in Failure Analysis or Quality Assurance Mechanical aptitude Experience operating test and teardown equipment (test stands, measuring devices, lathe, etc) Knowledge of SPC Good communication skills. Intermediate computer skills (MS Office, email, SAP). Demonstrated technical knowledge to solve a range of problems. Problem detection and recognition, problem nature's identification. Carefully inspects, finds facts and develops a clear picture of the problem. Critical analysis capabilities, evaluation and synthesis of new and complex ideas. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. PREFERRED REQUIREMENTS * Bachelor's Degree in Engineering or related discipline plus experience defined above. EEO Statement EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to North.America.Recruiting@continental-corporation.com or contact US Recruiting at 248.209.4000. Apply now With sales of €44 billion in 2017, Continental is among the leading automotive suppliers worldwide and currently employs more than 240,000 employees in 61 countries. The Chassis & Safety division develops and produces integrated active and passive driving safety technologies as well as products that support vehicle dynamics. The product portfolio ranges from electronic and hydraulic brake and chassis control systems to sensors, advanced driver assistance systems, airbag electronics and sensorics as well as electronic air suspension systems all the way to windscreen washer systems and headlight cleaning nozzles. The focus lies on a high level of system competence and the networking of individual components. Thus products and system functions are developed along the SensePlanAct chain of effects. They form the foundation for automated driving. Chassis & Safety employs more than 47,700 people worldwide and generated sales of approximately €9.8 billion in 2017. Continental Corporation Morganton NC

Customer Quality Specialist (Failure Analysis)

Continental