What we offer?
For more than 60 years Autoliv has focused on saving lives and is the worldwide leader in automotive safety systems. Autoliv's products save 30,000 lives and prevent 10 times as many injuries each year and every day our team members strive to find new ways to make real-life automotive travel safer.
Autoliv Passive Safety develops and manufactures leading edge products protecting passengers in the event of an accident. Drawing on the strength of our teams and collaborative culture we drive enhancements in our market-leading quality and efficiency. Our people are key to our success and we are dedicated to their professional development and growth.
What you'll do?
Customer Quality Engineering Supervisor (CQES)
The principal responsibilities of the Customer Quality Engineering Supervisor is to ensure that the supervisor and team serve as the single point of contact with the customer, providing timely and appropriate responses. Coach and mentor team members to develop and enhance customer relations
CQES Role & Responsibilities
Reports to the Plant Quality Manager (PQM).
Single point of contact for the customer.
Responsible for Quality information management to the customer.
Coordinates on-site sorting activities and any rework activity at the customer facility in relation with the internal activities.
Requests the return of the defective products and manage the parts at reception.
Coordinates the problem solving for all customer quality concerns. Interfaces with the customer and the problem solving team.
Responsible for on-time responses per customer requirements.
Coordinates the warranty activities at the plant and the related compensation claims in response to the customer requests.
Escalates the product and process concerns.
Supports the launches of new products, customer changes, and CFTs.
Supports reviews, submittals, and approvals of customer PPAPs
Responsible for acting on customer rating and scorecards improvements
Involves negotiations of NCEs and rejects
Coordinates customer, supplier, and special visits and audits
Responsible for supplying data on time (NCE status, rejected quantities) for QSR reporting, etc.
Identification, recording, and championing of VEVA activities
Small sales (NEOS) orders
Supports Action Order process and ensures orders are in line with manufacturing plans
Other duties as assigned
What you'll bring
Bachelor of Science degree, preferably in Engineering or related field strongly desired or
equivalent related experience required. Supervisory experience is preferred.
Application and contact
Apply on our website. Last date of application is XX.XX.XXXX. If you have any questions about the position or the recruitment process, please contact XXXXX XXXXXX, Hiring Manager,