Our client builds innovative communication apps that help people better enjoy their mobile-connected lives. They are looking to expand their Product-Marketing team with creative, talented, and passionate marketers who are committed to the growth of their existing products as well as new products they intend to launch.
If you have enthusiasm for delighting customers, driving user retention and reactivations, increasing Monthly Active Users (MAUs), and improving retention you may be a fit for this role. If your passion for Customer Engagement is matched by your commitment to a data-driven process of testing and optimization, you may also be a fit for this role. If your track record demonstrates how you have combined these passions to drive growth for companies, then they would like to learn more about you and your interest in working with them.Responsibilities
As Customer Marketing Manager, you will focus primarily on increasing user retention. You will continuously look for new ways to drive user engagement, subscription upgrades, retention, and reactivations using high-tempo testing, data analysis, creative messaging, and marketing automation. You will architect and create targeted campaigns that delight customers, compelling them to gain more value from our client's products. You will leverage social media, email, SMS, and in-app messages to further drive customer engagement. Success as the Customer Marketing Manager is measured in increased retention rates, MAUs, and measurable increases in customer satisfaction.
You wont be alone. You will work with Product Managers, Data Scientists, Designers, Developers and Tech Support teammates to make sure your customer marketing engine is firing on all cylinders.Must-Have Job Qualifications