Aramark Corp. Rockville , MD 20850
Posted 4 weeks ago
Job Description
The Customer Implementation Specialist is responsible for successful enrollment and concurrent implementation of assigned new customers, effectively monitoring onboarding milestones, troubleshooting issues, and coordinating internal and external efforts to ensure new customers receive timely training, engage with suppliers and successfully ramp up purchasing through Avendra's programs. The Specialist will act as the liaison between Business Development, Account Management, Field Support, Avendra suppliers and customer contacts.
Job Responsibilities
Primary Responsibilities:
Identify and troubleshoot issues to completion, providing status updates to the client and Business Development team
Solicit internal Avendra resources and/or external Supplier resources as needed to ensure process milestones are met
Work to decrease cycle time
Milestone & Goal Achievement
Secondary Responsibilities:
Enrollment processing for special exception onboarding and liaison for supplier engagement
Coordinate and conduct training calls for some properties, as needed
Improvement Opportunity Identification
Qualifications
Degree in Business or Marketing and 1-2 years of relevant experience is required.
Ability to be proactive, highly motivated and be able to work as part of a team that provides measurable outcomes to our clients. Excellent oral and writing skills are required.
Advanced knowledge of Microsoft office (Excel, Word, PowerPoint) is required
Working knowledge of Adobe Creative Suites (InDesign and Photoshop) and social media platforms is strongly desired.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Washington DC
Aramark Corp.