Customer Experience Specialist (Advisor)

Best Buy Ithaca , NY 14850

Posted 2 weeks ago

Job Description:

You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure)

  • Backup childcare

  • Tuition assistance for yourself and dependents

  • Generous employee discount

  • Medical, dental, paid time off

  • Rewards/discounts for learning about new products

  • Self-paced learning in sales, leaderships, time management, inclusion & diversity and so much more.

Seasonal employees also receive our generous employee discount.

Customer Experience Specialists are the face of Best Buy for everyone who visits our stores. They are obsessed with finding the right solutions to fit each person's immediate and future needs. Specialists build long lasting relationships with our customers as they provide unique and personalized service over time.

Customer Experience Specialists are given the full training necessary to recommend the right products and services to each customer. This includes fundamentals of delivering world-class product knowledge and customer service in a customer obsessed environment. You will be trained in the department that most interest you and be exposed to learning about new and exciting product categories as they are developed.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We're committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring our workforce is reflective of the communities we serve.

We are obsessed with building long-term relationships with our applicants, employees, and customers. If you like working in an environment that inspires individual and team success, you'd be a great addition here.

Key Responsibilities

  • Greets, welcomes, and engages with customers in a warm and friendly manner.

  • Uses acquired skills and knowledge to recommend products and services to meet customers' current and future needs.

  • Serves as a brand ambassador by bringing your love and passion for the Best Buy brand, customer service, and technology together in service of our customers.

  • Assists customers with their sales orders, returns, and exchanges.

  • Applies the appropriate knowledge and expertise through ongoing learning and self-development.

  • Utilizes available tools to stay current on skills and promotional initiatives.

  • Helps execute profitable growth through critical business drive times while supporting our customer obsession.

  • Maintains merchandising and ensures their department is clean and well stocked.

  • Works in cooperation with their supervisor and associates in other departments.

Basic Qualifications

  • Working and thriving in a fast-paced, team-oriented environment

  • Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
QA Auditor Within Clinical Trials Ideal For A Solid Science Grad Or Someone With Limited Experience In Quality

Iqvia Holdings Inc

Posted 4 days ago

VIEW JOBS 1/13/2022 12:00:00 AM 2022-04-13T00:00 Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health. Job Overview Assist lead auditors/audit liaisons in conducting, hosting and reporting quality assurance audits by performing specific audit tasks under the direct supervision of more senior QA staff. Essential Functions * Assist in conducting quality assurance audits within budget and established timelines by scheduling, conducting, reporting, and closing audits as directed by the lead auditor. Activities may include contacting auditees to agree on audit dates, making appropriate entries in QA database , performing data reviews, file audits as directed * Entering and categorizing audit/Inspection findings in eQMS, * Soliciting follow-up information and closing audits/inspection findings in the QA database. * Review and approval of Corrective and Preventative Action (CAPA) and Effectiveness Check (EC) plans * Support Investigators derogatory status management in the database, prepare and release guidance document with compliance information and maintain the QA repository with compliance information for investigators with derogatory status * Assist in hosting customer audits, mock regulatory inspections, and regulatory facility inspections by acting as a scribe. Reviewing documents, identifying and calling operational staff to answer related questions. Performing required administrative duties including tracking of documents reviewed, scheduling audit team members for interviews and coping and stamping documents for release to the auditors/inspectors. * Obtain a fundamental knowledge of current relevant GXP regulations, guidelines, and related auditing techniques. * Provide QA consultancy where possible * Maintains the electronic quality management system (eQMS) and provides support in relation to the audit lifecycle. Qualifications * Bachelor's Degree Req * 1 year Quality Assurance experience in pharmaceutical, technical, or related area, including GXP and/or Quality Assurance experience. Equivalent combination of education, training and experience. * Knowledge of word-processing, spreadsheet, and database applications.. * Considerable knowledge of GXP regulations and quality assurance auditing techniques.. * Strong interpersonal skills.. Excellent problem solving skills.. * Effective organization, communication, and team orientation skills.. * Ability to initiate assigned tasks and to work independently.. * Ability to manage multiple projects.. * Ability to establish and maintain effective working relationships with coworkers, managers and clients. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA's Talent Acquisition team at to arrange for such an accommodation. Iqvia Holdings Inc Ithaca NY

Customer Experience Specialist (Advisor)

Best Buy