Customer Experience Representative

Midwestern Wheels, Inc. Madison , WI 53706

Posted 4 weeks ago

Customer Experience Representative at Dane County Regional Airport

Full-Time or Part-Time

Be part of a supportive and connected family-friendly team where you'll be appreciated and valued as much as our customers. Whether you have experience or not, we're always looking for passionate, high-energy people like you.

What you'll do:

Greet and engage business travelers

Verify customer information and provide them with their rental vehicle and contract

Make reservations and complete paperwork

Communicate with employees at all levels regarding vehicle inventory and upcoming vehicle needs

Conduct vehicle damage inspections with customers upon returning vehicle and directs customers in completing accident / incident reports if needed

What we're looking for:

Valid Driver's License with good driving record

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment

Physically able to assist customers at kiosk in parking lot, which will include standing/walking for extended periods of time

Flexibility to work days, evenings, weekends and holiday

Basic computer skills (typing, data entry)

Perks you'll get:

$13 per hour

Additional $2 per hour for evening and weekend hours worked

Paid Time Off for eligible Full and Part Time employees

Paid Holidays for Full Time employees

Access to Medical, Dental, Vision, Life, Disability insurance and other voluntary benefits for Full Time employees
401(k) Retirement Plan with company matched contributions

Full training to learn the business and enhance professional skills

Employee discounts, including discounted prices on car rentals and on the purchase of Avis/Budget cars

Access to Employee Assistance Program

Who are we?

Glad you asked! Midwestern Wheels, Inc. is a licensee of Avis Budget Group who is a leading provider of mobility options including Avis, Budget and Budget Truck brands.

With more than 60 years of experience and locations throughout Wisconsin, we are a high energy workplace where things move forward every day. We are a Customer-Led, Service-Driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done.

#ZR



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VIEW JOBS 10/18/2019 12:00:00 AM 2020-01-16T00:00 Customer Experience Representative at Dane County Regional Airport Full-Time or Part-Time Be part of a supportive and connected family-friendly team where you'll be appreciated and valued as much as our customers. Whether you have experience or not, we're always looking for passionate, high-energy people like you. What you'll do: Greet and engage business travelers Verify customer information and provide them with their rental vehicle and contract Make reservations and complete paperwork Communicate with employees at all levels regarding vehicle inventory and upcoming vehicle needs Conduct vehicle damage inspections with customers upon returning vehicle and directs customers in completing accident / incident reports if needed What we're looking for: Valid Driver's License with good driving record Excellent communication and interpersonal skills Ability to work in a fast-paced environment Physically able to assist customers at kiosk in parking lot, which will include standing/walking for extended periods of time Flexibility to work days, evenings, weekends and holiday Basic computer skills (typing, data entry) Perks you'll get: $13 per hour Additional $2 per hour for evening and weekend hours worked Paid Time Off for eligible Full and Part Time employees Paid Holidays for Full Time employees Access to Medical, Dental, Vision, Life, Disability insurance and other voluntary benefits for Full Time employees 401(k) Retirement Plan with company matched contributions Full training to learn the business and enhance professional skills Employee discounts, including discounted prices on car rentals and on the purchase of Avis/Budget cars Access to Employee Assistance Program Who are we? Glad you asked! Midwestern Wheels, Inc. is a licensee of Avis Budget Group who is a leading provider of mobility options including Avis, Budget and Budget Truck brands. With more than 60 years of experience and locations throughout Wisconsin, we are a high energy workplace where things move forward every day. We are a Customer-Led, Service-Driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done. #ZR Midwestern Wheels, Inc Madison WI

Customer Experience Representative

Midwestern Wheels, Inc.