Customer Experience Representative at Dane County Regional Airport
Full-Time or Part-Time
Be part of a supportive and connected family-friendly team where you'll be appreciated and valued as much as our customers. Whether you have experience or not, we're always looking for passionate, high-energy people like you.
What you'll do:
Greet and engage business travelers
Verify customer information and provide them with their rental vehicle and contract
Make reservations and complete paperwork
Communicate with employees at all levels regarding vehicle inventory and upcoming vehicle needs
Conduct vehicle damage inspections with customers upon returning vehicle and directs customers in completing accident / incident reports if needed
What we're looking for:
Valid Driver's License with good driving record
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Physically able to assist customers at kiosk in parking lot, which will include standing/walking for extended periods of time
Flexibility to work days, evenings, weekends and holiday
Basic computer skills (typing, data entry)
Perks you'll get:
$13 per hour
Additional $2 per hour for evening and weekend hours worked
Paid Time Off for eligible Full and Part Time employees
Paid Holidays for Full Time employees
Access to Medical, Dental, Vision, Life, Disability insurance and other voluntary benefits for Full Time employees
401(k) Retirement Plan with company matched contributions
Full training to learn the business and enhance professional skills
Employee discounts, including discounted prices on car rentals and on the purchase of Avis/Budget cars
Access to Employee Assistance Program
Who are we?
Glad you asked! Midwestern Wheels, Inc. is a licensee of Avis Budget Group who is a leading provider of mobility options including Avis, Budget and Budget Truck brands.
With more than 60 years of experience and locations throughout Wisconsin, we are a high energy workplace where things move forward every day. We are a Customer-Led, Service-Driven organization that offers an enthusiastic, family-friendly and collaborative work environment where you can expect to be developed, recognized and rewarded for a job well done.
Midwestern Wheels, Inc