Customer Experience Guide (50K Base Salary + Bonus)

Drivetime Athens , GA 30602

Posted 2 months ago

Overview

DriveTime needs a Customer Experience Guide:

What's under the hood:

Headquartered in Tempe, Arizona, DriveTime is the largest privately owned used car sales and finance company in the country (yes, we are THAT good)! With more than 130 dealerships, 3 operations centers and 20 reconditioning centers across the nation, our 5,000+ employees are focused on getting the right customer in the right car, at the right terms. With over 25 years of industry experience and our dedication to streamlining the purchase process, we're redefining what it means to buy and finance a used car.

Responsibilities

That's Nice, But What's the Job?

In short, as a Customer Experience Guide you will use a team based approach to ensure a one-of-a-kind sales experience for our customers, helping them navigate the path to vehicle ownership. While it is your ultimate responsibility to sell vehicles, you will accomplish this goal by building relationships and providing outstanding service to our customers.

In long, you will:

  • Connect and build partnerships with customers who have expressed interest in purchasing a vehicle with DriveTime

  • Be fully involved in sales and customer service activities, both virtual and in-store

  • Work out financing options for the customer, using our no haggle sales and finance approach, while working with the team to meet the stores monthly budget

  • Partner with other Customer Experience Guides and leadership to delegate shared tasks and responsibilities, meeting customer and company needs

  • Understand and execute all administrative responsibilities including but not limited to deal documentation and cash handling, meeting company provided expectations

  • Achieve certification of Keyholder and execute duties accordingly

So What About the Perks? Perks matter.

  • It's all about the Base: Thanks to a $50,000 base salary, you can focus on your customer's experience without feeling the pressure to make the sale.

  • Bonus Potential. This position offers an opportunity to earn extra money in your pocket!

  • Medical, Dental and Vision. DriveTime pays a nice chunk of your premiums to keep the cost as low as possible for our employees.

  • Tuition Reimbursement. We encourage growth and development, not only in your career with us but also your formal education.

  • 16 days of PTO and 6 paid Holidays. Because who doesn't love time off? This also increases with tenure.

  • Benefits like 401(k), company paid life insurance, short and long-term disability.

  • Wellness Program. We want our employees to be the best versions of themselves. That's why we offer a Wellness Program that includes B12 shots, teeth cleanings, biometric screenings and much more!

Qualifications

So What Kind of Folks Are We Looking for?

  • Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

  • Agile in a fast-paced environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.

  • Plays well with others. You will be working in a high-functioning team environment. We work together to win together.

  • Timely. We don't believe in being "fashionably late". You'll need to adhere to regular and predictable attendance.

  • Self-driven yet selfless. We need someone capable of managing their own time and business, yet is capable of making decisions for the betterment of DriveTime, not just themselves.

  • Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.

  • Management material. We are looking for someone that can lead, manage and grow within our organization.

The Specifics.

  • High School diploma is required; Associate or Bachelor's degree is preferred

  • 5+ years of sales or customer service experience

  • Ability to ask for the sale and handle customer requests

  • Valid driver's license with a decent driving record the previous 3 years

  • Ability to pass a drug test and a background check

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Along the way, we provide plenty of opportunity to be creative and grow professionally in a fun, high-energy environment.

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an E

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Registered Nurse (Rn) FT Sign On Bonus

Landmark Hospitals

Posted 1 week ago

VIEW JOBS 1/7/2021 12:00:00 AM 2021-04-07T00:00 Registered Nurse (RN) - $5000 Sign on Bonus / Full Benefits Package Landmark Hospital of Athens is currently searching for full time Registered Nurses to join our staff. We offer premium pay, full benefits package plus sign on bonus. We are a premier Long Term Acute Care (LTAC) facility. The hospital has built a solid reputation for providing the very best patient care and excellent customer service. This excellence is due to the tireless efforts of the experienced and competent staff of physicians, nurses, other clinicians and support personnel, who are dedicated to being the best at what they do. Responsibilities: * Conducting comprehensive patient assessments * Providing care for patients and management of their conditions, with regard to vital signs and lab work * Collaborating with Physicians and various disciplines within the hospital in order to manage patient care * Assisting the medical staff with in-house procedures * Interacting and communicating with patient family members Requirements: * RN License (GA) * BLS and ACLS certification * Minimum 1 year of ICU &/or TCU (stepdown) experience * Hospital experience * Ability to assess patients quickly in emergency situations in stressful environment * Excellent communication and interpersonal skills * Superior analytical and critical thinking skills * Team, detail and goal oriented * Positive, professional and empathetic demeanor We are committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks. Keywords: ICU, CCU, medical, surgical, hospital, RN, registered nurse, LTAC, LTACH, PRN Landmark Hospitals Athens GA

Customer Experience Guide (50K Base Salary + Bonus)

Drivetime