Customer Engineer, Application Modernization, Google Cloud

XThe application window will be open until at least April 16, 2024. This opportunity will remain online based on business needs which may be before or after the specified date.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 10 years of experience serving in the capacity of a pre-sales engineer at an enterprise technology company, or equivalent experience in a similar customer facing role (e.g., within a professional services, solutions architect, or systems engineering team).

• Experience engaging with, and presenting to, technical stakeholders and executive leaders and experience with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.

• Experience with legacy and modern application development, cloud service delivery, and deployment and experience with containers (e.g., Kubernetes, Docker) and associated technologies (e.g., Istio, Envoy).

Preferred qualifications:

• Master's degree in Computer Science or other relevant technical field.

• Experience with cloud-native software development methodologies and tools within application development/deployment stages including CI/CD (i.e., Jenkins, Spinnaker, Concourse).

• Experience in networking, virtualization, open protocols, application acceleration, VPNs and their application to PaaS and IaaS technologies, routing and firewalls, and logging and monitoring of hybrid-cloud workloads.

• Experience with developing scalable architectures using API management, microservice frameworks, PaaS, container orchestration systems, or other applicable platforms (e.g., Knative) and large-scale VMware (i.e. 6.5+) deployments.

• Ability to address application security patterns including web application security, service mesh, and mobile security.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will work with the sales team to introduce Google Cloud to our customers. You will help prospective, existing customers, and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, and problem-solve any potential technical roadblocks.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $142,000-$214,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop a strategy to resolve technical blockers.

• Provide in-depth enterprise infrastructure/cloud modernization expertise to support the technical relationship with Google's customers, including product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.

• Guide customers through assessments of their existing legacy application environment(s), provide recommendations on a prioritization roadmap for application modernization, and identify applications for migration to hybrid-cloud computing models.

• Structure and execute prototyping workshops to prove out proposed new architectures, developing best practices, and documenting key blocking requirements for prioritization with engineering.

• Travel to customer sites, conferences, and other related events as required.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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