Customer Engagement Team Leader

Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

Lead development of retailer-specific category growth stories and bring stories to life for DMM+ engagement in collaborative, strategic long-range planning sessions

In this role, you will:

• Plan, prepare, and execute a best-in class collaborative customer experience leading with the storytelling of our category growth vision

• Develop and maintain overarching customer-facing narratives (FMI, Recession talking points, etc)

• Provide process governance including coaching Directors and above on meeting expectations, desired outcomes, production process and requirements

• Proactively evaluate and manage agenda and meeting content to ensure that Clorox is represented positively, and the meeting reflects excellence

• Coordinate internal cross-functional teams including BU, Customer team, Category Leadership and 3rd party agencies to streamline processes, manage expenses, and drive solutions within budget and timelines

What we look for:

• Ability to engage senior business leaders, build credibility quickly, accommodate multiple priorities and develop compelling stories

• Relevant retail solutions experience within the CPG industry

• Strong planning and project management skills

• Technical presentation skills with ability to adjust quickly under pressure.

• Understanding of consumer/shopper behavior and market research strategies

• Knowledge of CPG industry and retail trends with understanding of Clorox and retailer-specific strategies

Workplace type:

This opportunity is open to considering current employees that are remote or sitting out of a Hub office. Preference on candidates (external) being within a Clorox Hub office for 3 days in office.

Currently considering internal candidates that are in a current GL28 position.

We seek out and celebrate diverse backgrounds and experiences. We're looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning.

At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here.

[U.S.]Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

-Zone A: $144,200 - $289,900

-Zone B: $132,200 - $265,700

-Zone C: $120,200 - $241,600

All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.

This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.