Customer Energy Management Service Designer

Iconma, L.L.C. Hamilton , MI 49419

Posted 5 months ago

Customer Energy Management Service Designer

Location: Hamilton Township, MI

Duration: 6 months

Description:

  • Analyze and resolve a wide variety of work procedures (which may involve the engineering design, work order preparation, field checking, scheduling coordination, material provisioning and ordering, billing, redlining, preparation of as-builts, and work order reconciliation and closeout).

  • Interact with other internal departments to resolve customer issues, and communicate, negotiate and counsel on a variety of topics including payment options, complex technical information or procedures, energy rates, and explaining company policy in a variety of energy-related areas.

  • Interpret and analyze a wide variety of complex technical/scientific design projects, perform scheduling for multiple tasks or work coordination, and respond to customer inquiries including but not exclusive to new energy requests. These tasks involve the evaluation of alternative courses of action, recommending and coordinating the appropriate actions through the work process to meet customer energy needs.

  • Coordinate with employees in other departments and/or external agencies to meet any special requirements of the energy request orders.

  • Job will include field site visits to take field notes and/or work meet customers on site. Must possess a valid driver's license.

Skills:

  • The ideal applicant should exhibit exceptional problem-solving skills.

It Is Also Critical To:

  • Possess strong computer (Windows, Microsoft Office) and analytical skills

  • SAP & CAD experience

  • Have the ability to interact with internal and external clients to receive highly advanced information and data

  • Demonstrate excellent customer service skills

Education:

  • A two-year associate degree in the requisite scientific or technical field (48 scientific or technical credit hours as measured on a semester basis). Or, have completed two years of college course work (60 Credits) towards a Bachelor degree in a technical field.

Languages:

English Read Write Speak

Minimum Degree Required:

Associate degree (Community College, MBO)

Required Skills:

Customer Inquiries

Energy Management

Excellent Customer Service Skills

Scheduling

Problem Solving

Additional Skills:

Auto CAD

Billing

Body Engineering

CAD

CAD Experience

Credit

Customer Service Oriented

Engineering Design

Microsoft Office

Ordering

Provisioning

Reconciliation

Retail Sales

SAP

Additional information:

  • Department creates designs to get out into field to be constructed ? this includes permitting, forestry, electrical, gas ? internal and external customers

  • Main point of contact for customer from initiation of work until completion

  • Don't need proficiency in CAD necessarily

  • Must be able to work with multiple customers daily ? good customer service skills needed

  • Design skills can be taught; much rather see the soft skills (customer service)

  • Associate's degree or 48 technical credits toward degree

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Semi Driver

Darling Ingredients, Inc.

Posted 2 months ago

VIEW JOBS 6/7/2019 12:00:00 AM 2019-09-05T00:00 Job Summary The Semi Driver is responsible for operation of commercial motor vehicle to pick up raw material with attention to prompt and efficient customer service. Essential Duties/Responsibilities Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. * Run established route; pick up raw materials; weigh in raw material when returning to plant and weigh in and out of customer location as needed. * Responsible for ensuring loads are tarped before leaving plant or customer location; maintain cleanliness at customer locations. * Responsible for company vehicle; keeps vehicle in clean condition. * Conducts all safety checks and inspections of vehicle; operates vehicle under state, federal, local regulations and in accordance with company policy and procedures; observes all company safety rules. * Maintain excellent customer relations by presenting professional appearance and attitude. * Responsible for completing all company required paperwork in accordance with company policies (route tickets, driver vehicle inspection reports, mileage reports, service forms, etc). * Maintain and update vehicle condition report daily. * Maintain DOT hours of service with onboard computer in accordance with company policy. * All other duties as assigned. Minimum Qualifications * Must be 21 years of age. * Must be current CDL Class A holder. Preferred Qualifications * Experience preferred, but not required. * Works well with others in a team environment. * Dependable; reliable * Knowledge of safe operation of a commercial motor vehicle and general maintenance. Physical Demands Constantly required to walk, stand, sit, climb, balance, stoop, kneel, crawl, and crouch. Darling Ingredients Inc. is an equal opportunity employer and gives consideration to qualified applicants without regard to race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability, or, protected veteran status. EEO is the Law: If you would like more information, please click on the link or paste into your browser: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf Darling Ingredients, Inc. Hamilton MI

Customer Energy Management Service Designer

Iconma, L.L.C.