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Customer Data Collection Specialist

Expired Job

Mrc- A Xerox Company Hayward , CA 94542

Posted 4 months ago

"Teamwork Makes the Dream Work."

This is a quote that we at MRC live by each day.

Are you looking to start a career at a well-established industry leading company? If so, keep reading

We are MRC Smart Technology Solutions! We are a subsidiary of Xerox Corporation and one of California's largest technology and services consulting firms! We provide the broadest portfolio of technology and services for companies of all sizes and in all industries. What does that mean? It means we offer our customers industry-leading Xerox copiers and printers as well as focusing on a wide array of office technology solutions. We are lucky enough to have the support of a large parent company like Xerox while maintaining our intimate and small company feel. Are you looking for a company that is well established but continually striving to be better? If yes, then MRC is the place for you!

The primary focus of the Data Collection (Meter) Specialist is to obtain and report onsite customer data while also working closely with the Contracts Billing Department. This will entail occasional travel throughout the Bay Area and visiting customer location and having an in-person presence as a Data Collector.

Major Responsibilities

  • Monitor and Review service history for meters

  • Communicate with customers for meter reports

  • Visit assigned accounts for meters daily

  • Submit summary reports

  • Perform other assignments as required

  • Local travel

Desired Qualifications

  • 2+ years' experience in customer service and phone work

  • Experienced with Microsoft Word and Excel, and able to create and maintain spreadsheets

  • Must type 35 words per minute

  • Strong relationship management skills/customer service skills, with Customers and Co-workers

  • Strong organizational skills, attention to detail, and ability to self-supervise daily activities and manage priorities.

  • Must display strong team mentality, and desire to help co-workers maximize their own potential

  • Must have a clean driving record

  • Must be a quick learner

Want to chat about your career goals and see if this is a good fit? Click Apply, and if your resume screams "go getter," we'll be in touch to get the conversation started. In fact, we think you're on to something pretty great. Feel free to check out our video!

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Customer Data Collection Specialist

Expired Job

Mrc- A Xerox Company