Canon Solutions America Itasca , IL 60143
Posted 2 weeks ago
About the Role
Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner. Responsible for providing the best possible customer service to internal as well as external customers. Must be able to handle level 1 call types.
Your Impact
Responds to routine customer inquiries via live call or Email as needed.
Provides follow through on any special customer needs in a timely manner.
About You: The Skills & Expertise You Bring
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
High School diploma or equivalent required.
Strong verbal and written communication skills.
Proficient in MS Office, strong attention to detail, organized and able to multitask.
Successful completion of Call Taker New-Hire training and introductory period.
Must be able to work wide variety of work shift/schedules with short notice
Company Overview
About our Company
Posting Tags
#PM20 #ID22 Responsibilities
Provides outstanding service to customers calling the dispatch team for service.
Responds to routine customer inquiries via live call or Email as needed.
Provides follow through on any special customer needs in a timely manner. Qualifications HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
High School diploma or equivalent required.
Strong verbal and written communication skills.
Proficient in MS Office, strong attention to detail, organized and able to multitask.
Successful completion of Call Taker New-Hire training and introductory period.
Must be able to work wide variety of work shift/schedules with short notice
Passaic County Community College
Posted 3 days ago
VIEW JOBSCanon Solutions America