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Customer Chat Support Representative

Expired Job

Randstad Minneapolis , MN 55401

Posted 4 months ago

Customer Chat Support Representative

job details:

  • location:Minneapolis, MN

  • salary:$15 - $16 per hour

  • date posted:Wednesday, September 5, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_680542

  • questions:kelly.miller1@randstadusa.com612-339-0416

job description

Customer Chat Support Representative

Are you an expert in today's booming online retail business? Do you enjoy the challenge and reward of quickly solving customer concerns and having an immediate positive impact? Randstad currently has several Customer Chat Support roles with one of the largest retail companies in the country!

The convenient shift is 7 AM-3:30 PM, Tuesday-Saturday! The first 2 weeks of your new opportunity will include formal paid training, scheduled Monday-Friday 7 AM-3:30 PM. These positions offer starting pay at $15/hour and with all star attendance, you have the potential to earn $16/hour after a few quick months!

The immaculate facility is located in Brooklyn Park with parking provided and is also easily accessible via public transportation.

This role receives inquiries through a live chat from customers needing assistance with their online shopping experience. While utilizing multiple screens and software systems, you'll research, identify and quickly resolve customer needs.

The nature of inquiries will vary from gift card balance inquiries to processing requests for missing or lost items. You will be expected to work through challenging and complex tasks while maintaining a friendly service oriented demeanor.

Desired Qualifications

  • Outstanding written communication skills: Able to convey professionalism, empathy and concern over chat and/or email. Punctuation, spelling and grammarDOmatter!

  • Effective communication: Ability to actively listen and ask appropriate questions for clarity and understanding. Clear and concise; accurate and timely documentation is crucial

  • Strong technical capacity with ability to quickly learn and apply new software skills

  • Consistent and proven history of reliable attendance and punctuality is crucial!

  • NO direct experience is required!

For immediate consideration or if you want to learn more, email your resume directly to. Interviews are occuring NOW for positions starting in October!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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Customer Chat Support Representative

Expired Job