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Customer Care Specialist

Expired Job

Terminix Service, Inc. Spruce Pine , NC 28777

Posted 2 months ago

Terminix Service, Inc. needs to fill a Customer Care Specialist position (Full time /day shift: 8am- 5pm). Full benefits (medical & dental), 401k and profit sharing available; paid holidays, sick time and vacation time.

Job Summary:

Our Customer Care Specialist - Receptionist work under general supervision of Branch Manager to provide cusomter service and clerical support:

  • Reception duties to answer phones, take messages, transfer calls, etc.

  • Make inbound / some outbound calls, will make commission on new customer /new pest sales.

  • Run errands to bank and post office, make deposits at the bank, etc.

  • Manage customer accounts and questions, troubleshoot questions, process payments, etc.

  • Perform general clerical duties to include filing, copying/scanning/faxing, etc.

  • Scheduling appointments for customers.

  • Assist with managing collection efforts, calling customers, receive and process payments, etc.

  • Other duties as assigned.

Minimum Requirements:

  • High School Diploma or GED preferred and Valid Driver's License.

  • Front office position, visible position. Business (casual) attire required.

  • Experience in customer sales, sales driven.

  • Strong communication verbal and written skills.

  • Able to multi-task and handle stressful situations.

  • Must submit and successfully pass company drug screening, background check and MVR.

Prefer skillset: Prior call center or collection expereince.

At Terminix Service, Inc., is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.

ABOUT TERMINIX:

Terminix Service, Inc. has been under the ownership of the Knox family and its descendants since 1947. During this time, it has had a continuous history of growth and advancement. Our company has become the market leader in our territories. We strive to recruit quality people to represent our company and uphold our fine reputation. Because of the quality of our training and personal development programs, compensation and benefits packages, and high quality business ethics and people, we really feel this could be the opportunity of a lifetime


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Customer Care Specialist

Expired Job

Terminix Service, Inc.