Customer Care Specialist (Monday - Friday/8:30-5:00)

Live here. Play here. Bank here. Work here.

If you're looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you've come to the right place.

Get to know us:

• We're your local community bank-and have been since 1875-that is committed to providing excellent customer service and giving back to our communities.

• We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard.

• Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization.

• We've been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.

We want to get to know you:

Are you looking to expand your banking experience or ready to transfer your customer service skills into a new industry? If any of the below ring true for you, the Customer Care Representative role may be a perfect fit for you!

• Are you passionate about helping others and providing exceptional customer service to a variety of customers over the phone?
• Are you looking for variety in your day-to-day and thrive at multi-tasking?
• Are you tech-savvy and have excellent attention to detail in a fast-paced environment?
• Are you someone who enjoys problem-solving and providing timely resolutions while maintaining a positive attitude?
• Are you looking to work on a highly engaged team who likes to have fun?
• Are you looking to join an organization that invests in its employees and offers ongoing training for the job that sets you up for success?
• Have you been searching for a company that rewards high performers, offers cross-training, and prioritizes promoting from within?

If so, we are seeking an individual eager to join our team as a Customer Care Representative! No previous banking experience is required, we will train you!

Are you motivated by a position where you can:

• Provide smart friendly customer service to customers over the phone,
• Assist customers with their banking needs and maintain a knowledge of a variety of bank products and procedures,
• Navigate multiple computer systems, multi-task, and document outcomes during and after calls,
• Collaborate with other departments across the bank to assist with customer's needs and solve problems and,
• Offer advice to our customers to deepen their relationships.

If you're eager to take initiative and bring a positive attitude, we invite you to transfer your skills and become a part of our team!

Our comprehensive total rewards package offers something for everyone!

• Robust medical, dental, and vision insurance packages

• Generous time off, including paid federal holidays and paid day off for your birthday

• Life insurance, short-term and long-term disability

• Parental leave after 12 consecutive months of employment

• 401(k) retirement saving plan

• Tuition reimbursement, professional development, and career growth opportunities

• Employee assistance program

• Comprehensive wellness program

Pursue a career at Camden National Bank and apply today. We can't wait to hear from you!

We are guided and inspired by our Core Values

• Honest and Integrity above all else

• Trust built on fairness

• Service that creates remarkable experiences

• Responsibility to use our resources for the greater good

• Excellence through hard work and lifelong learning

• Diversity realized through inclusion and respect