Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customer Care Specialist

Expired Job

Kelly Services Springfield , OH 45501

Posted 4 months ago

HIRING EVENT FOR 9/14!!!


PHENOMINAL CUSTOMER SERVICE CALL CENTER OPPORTUNITIES AVAILABLE WITH A FORTUNE 300 COMPANY IN SPRINGFIELD, OH!!

Have questions? Chat with me:

Kelly Services has partnered with a leading provider of insurance services to fill multiple customer service positions within various departments. Some of the requirements needed to be considered are as follows:

  • 1+ years of experience in a call center or customer service position (Retail, Hotel-Front Desk, Wait Staff/Server or Host/Hostess, Hospitality, Healthcare)

  • Experience providing front line support to clients and customers

  • Ability to research and resolve inquires as it relates to inbound/outbound call activity

  • May have to handle escalation calls from customers experiencing issues or with concerns regarding their policy

  • This is a call center environment candidates will be taking a high volume of inbound/outbound calls daily

  • Be flexible to work an 8-hour shift Monday Friday between the hours of 8am and 9pm. Must also be flexible to work Saturdays if needed

  • Intermediate computer skills (Microsoft Office)

  • High School Diploma or GED

  • Pays $13-14/hr

These are fantastic opportunities for many reasons:

  • Career Advancement Potential

  • Potential Temp to Hire Opportunities (Competitive Benefits Package if hired permanent)

  • Team Oriented Environment

  • Monthly Performance Incentives (prizes, gift cards, sports tickets, etc.)

  • Business Casual Dress Code

  • Free Parking

  • On-Site ATM

  • On-Site Cafeteria

For immediate consideration, apply directly to this posting or email your resume to (please include call center Springfield Oh in the subject line)

Have questions? Chat with me:

EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

Why Kelly


?

At Kelly

Services , we work with the best. Our clients include 95 of the Fortune

100 companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Care Specialist

Assurant

Posted 2 months ago

VIEW JOBS 10/18/2018 12:00:00 AM 2019-01-16T00:00 Customer Care Specialist What is a Customer Care Specialist at Assurant? The role of a Customer Care Specialist is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customer's primary point of contact and you care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener, problem solver and believe in quality. You enjoy being on the phone and customers hear your smile as you patiently help them find resolution. Why You Should Consider This Role * You love helping and connecting with people * You're a problem solver who likes to think on their feet and enjoys a challenge * You thrive in a fast paced, changing environment * You believe the details are important and actively listen for them * You go above and beyond because you want to, not because you have to What You Will Like * The diversity - every day and every customer is different * The opportunity to demonstrate your unique problem solving abilities to our customers and to the rest of your team * The difference in the value Assurant places on great customer service and the recognition you will receive from our customers and our leaders when you exceed our customer's expectations * Opportunity to learn, grow and advance within our fortune 300 global company * Competitive starting pay in a highly motivated pay for performance environment The Details * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss. * This role requires listening to our customer's concerns and showing empathy while resolving their issue. * Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges. * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested. * A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations. What You Should Know About Us * Assurant, Inc. helps people protect what matters most to them * We have been around for a while with our roots tracing back to 1892 * We are a Fortune 300 company employing approximately 15,000 people in 16 countries * We provide specialty protection products and related services to safeguard against risks The Ideal Candidate Will Have * Strong attention to detail * Love talking to people and ability to WOW customers on every call * Excellent verbal, written, and listening skills * Relentless drive to own the customers problem and resolve it * Ability to adapt well to change * Ability to work well in a fast paced work environment * Ability to think outside of the box to resolve problems * Ability to multi-task using technology, including call handling, loan level review and call documentation * Minimum high school diploma or GED, and 1 year work experience required * College degree with 0-1 year work experience, preferred Assurant Springfield OH

Customer Care Specialist

Expired Job

Kelly Services