Customer Care Specialist

Position Details Position Information Posting Number Position Title Customer Care Specialist Department Facilities & Construction Management FLSA Salary Not listed. Grant Funded No Location Main Campus Faculty, Staff, Admin or Student Staff Number of Vacancies 1 Position Summary The Department of Facilities & Construction Management at Jackson State University invites applications for its Customer Care Specialist position.

Qualifications Minimum Required Education High School Diploma or GED. Minimum Required Experience Not listed. Minimum Required Licenses and/or Certifications Must have a valid Mississippi Drives License.

Qualifications See knowledge, skills, and abilities. Knowledge, Skills and Abilities Ability to bend, stand, stoop, crawl, or access small areas as needed. Ability to lift a minimum of 50 lbs.

Ability to follow oral and written instructions. Strong customer service skills. Job Duties and Responsibilities Manage the front office.

Maintain a computerized inventory system for supply acquisition. Maintain logs and count records, storage, and control for Central Receiving. Prepare, compile, and sort documents for data entry.

Check source documents for accuracy. Verify data and correct data where necessary. Obtain further information for incomplete documents.

Enter data from source documents into prescribed computer database, files, and forms. Check completed work for accuracy. Store completed documents in designated locations.

Maintain log books or records of activities and tasks. Respond to all requests for information and access relevant files. Comply with data integrity, security, and University policies and procedures.

Perform all duties and/or special projects as assigned by the immediate supervisor. Posting Detail Information EEO Statement Jackson State University is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Background Check Statement Jackson State University is committed to providing a safe campus.

JSU conducts background checks for applicants being considered for employment. Background checks include reference checks, criminal history/record check and when appropriate a credit report or driving history report. Open Date 06/05/2024 Close Date 06/19/2024 Open Until Filled (overrides close field) No Special Instructions to Applicants