Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customer Care Representative

Expired Job

Vernovis Columbus , OH 43215

Posted 2 months ago

Vernovis is a boutique talent and consulting firm, providing on-demand project resources to leading businesses in the Cincinnati, Dayton and Columbus, Ohio areas. We offer mid- to senior-level talent and subject matter expertise in the Accounting, Finance and Technology fields.
Our client, who is conveniently located in a northern suburb of Columbus, has several immediate openings within their Customer Care Department. As a Customer Care Representative you will be the main point of contact between our client and their new and existing customers.
We are looking for Professional Customer Care Representatives to join our team. If you enjoy working in a fast paced, fun work environment and are dedicated in the pursuit of handling customer concerns with composure, compassion and discretion then this Customer Care Representative position is for you.
This Customer Care Representative opportunities are local to Columbus and require the following core skills:

Document product or service complaints in an efficient manner by clarifying the customer complaint while determining the root cause and the best solution to resolve the complaint.

Properly documents the customer concerns and next steps in the SalesForce database.

Properly escalate unresolved queries to the next level of support

Update customer data and produce activity reports

Expertly walk customers through the problem solving process

Follow up with customers, provide feedback and see problems through to resolution
Required Skills
2-3 Years of Customer Care Representative Call Center experience preferred.

Proven track record of Customer service problem solving & decision making skills.

Excellent written and verbal communication skills

The ability to multi-task through a variety of computer screens while talking on the phone.

Advanced troubleshooting and multi-tasking skills

Problem solving, critical thinking skills
If you are a Customer Care Representative that passionately believes in helping to resolve customer concerns with a smile in your voice then apply for this Customer Care Representative Today!
Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws.
Vernovis provides equal employment opportunities to all employees and applicants for employment without regard to age, race, color, creed, religion, sex, national origin, age, citizenship, disability, veteran status, or any other protected status.
For consideration, contact Dwayne Ackley at or .

Please see our website for additional opportunities in the Cincinnati and Columbus markets.

Skills:
customer care, customer service, SalesForce, Call Center
Contract


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
UBox Customer Care Representative

U-Haul

Posted 1 week ago

VIEW JOBS 11/7/2018 12:00:00 AM 2019-02-05T00:00 Location: 775 Georgesville Rd, Columbus, Ohio 43228 United States of America U-HAUL® is looking for friendly, energetic, and motivated individuals that enjoy interacting with customers and take pride and comfort in a job well done. U-Box CCR's are responsible for pick up, transportation, and drop off of our U-Box containers and to ensure that our valued customers needs and expectations are met by providing them with friendly and courteous service. Primary responsibilities include: * Operate a flat-bed truck * Operate an 8000 pound propane forklift or a truck mounted forklift * Load and unload storage containers onto truck bed for delivery to storage facility * Transport cargo to and from specified destinations * Ensure timely delivery; provide customer assistance to include the sale of support items * Use a truck mounted forklift to remove containers from vehicle, and position in the designated storage location * Use on-line computerized dispatch and rental systems * Prepare, receive, and provide appropriate documentation for the delivery or pick up of goods * Verify that the container, and any other equipment rented, is returned in the same condition as when rented * Ensure warehouse storage facility is clean, dry, and secure at all times * Perform "Customer Ready" inspections of U-Box containers prior to dispatch Requirements: * Valid driver's license and the ability to maintain a good driving record to operate commercial motor vehicles * Adhere to all local state and federal vehicular regulations while driving US Only A Class Commercial Driver License (CDL) or above is required, however, we are willing to train candidates in order to achieve an applicable CDL for employment. Candidates must possess a clean driving record, be able to pass a criminal background investigation, and meet all Department of Transportation (DOT) and U-Haul physical examination requirements. U-Haul drivers that operate service vehicles and/or rental trucks with a GVWR of 10,001 lbs. or more or a combination of vehicles (truck and trailer) with a GCWR of 10,001 lbs. or more are required to have a driver qualification file. A medical certificate from a federally registered medical examiner must be obtained to be a U-Haul CMV driver. Canada Only Must possess a Class 3 or D Driver's License with Air Brake Endorsement, a clean driving record and be able to pass a criminal background investigation. Meet all Transport Canada and U-Haul physical examination requirements. Education/Training: High School Diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. U-Haul Columbus OH

Customer Care Representative

Expired Job

Vernovis