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Customer Care Representative

Expired Job

Kelly Services Albany , NY 12201

Posted 2 months ago

Kelly Services has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are seeking several

Customer Care Representatives to work for a one of our top Healthcare Corporations located in Albany, NY!


Schedule:

Monday through Friday 8:30 AM to 5:00 PM

Pay Rate: $16.50 per hour

Duration: 5 Month Contract Job

The

Customer Care Call Center Rep will respond to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.

Job Description:

  • Receives inbound calls and places follow-up telephone calls and e-mails to answer customer questions.

  • Analyzes problems and provides information plus solutions.

  • Operates a computer to obtain and extract information plus documents information, activities and changes in the database.

  • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

  • Researches and analyzes data to address operational challenges and customer service issues.

  • Required to meet department goals.

Job Requirements:

  • High School diploma or equivalent.

  • Ability to operate basic equipment required plus data entry, documentation and Word skills.

  • Must have 1 year of Call Center or Customer Service experience.

  • Good communication skills, both verbal and written.

As a Kelly Services candidate you will have access to numerous perks, including:

  • Exposure to a variety of career opportunities as a result of our expansive network of client companies

  • Career guides, information and tools to help you successfully position yourself throughout every stage of your career

  • Access to more than 3,000 online training courses through our Kelly Learning Center

  • Weekly pay and service bonus plans

  • Group-rate insurance options available immediately upon hire ( Available for purchase and administered by a designated third-party vendor)

Important information: This position is recruited for by a National Kelly Recruiter, not your local Kelly branch. Please submit your resume to be considered for this position by pressing the

SUBMIT RESUME button below. Please email Kim Smith at for any additional questions about the job posting.

Why Kelly


?

At Kelly

Services , we work with the best. Our clients include 95 of the Fortune

100 companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.


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Customer Care Representative

Expired Job

Kelly Services