You bring your body, mind, heart and spirit to your work as a Customer Care Representative.
You know how to move fast. You know how to stay organized. You know how to have fun.
You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.
SCL Health Medical Group is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. With locations throughout Colorado and Montana, we offer a wide variety of primary and specialty care services.
Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage.
But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.
Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity.
We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing.
We're proud of what we know, which includes how much there is to learn.
As a Customer Care Representative you need to know how to:
Interact with patients and internal and external partners to provide information and resolve billing and service inquiries for care provided at our care sites and various clinics.
Provide accurate and courteous service in an efficient manner.
Perform clerical tasks to support the Business Services department as needed.
We hire people, not resumes. But we also expect excellence, which is why we require:
High School diploma or GED equivalent
Two + years of Customer Service experience
One+ years of experience in a healthcare billing environment
Knowledge of insurance explanation of benefits
Proficient computer skills
Previous experience in a fast-paced production or call center environment, preferred
Your next move.
Now that you know more about being a Customer Care Representative on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.
Organization: SCL Health Medical Group - Front Range, Greater Denver, CO
Primary Location: CO-Denver/Boulder/Surrounding Areas-Wheat Ridge
Department: SCLP-LMC-Heart Institute LMC
Shift: Day Shift
Job Number: 18002314
SCL Health System