Customer Care Representative / Business Development

Business Development Center

• Contact customers via phone, email and text message when they submit inquires to our website or give us a phone call about a vehicle or a service question.

Last Updated: Tue Apr 18 2023 10:01:32 GMT-0500 (Central Daylight Time)

Benefits Include: Medical, Vision, Dental, Life Insurance

Requirements

• Customer Care Representative / Business Development

You will be regularly coached and worked-with to improve performance over time. This is a full-time position starting at $16/hr.

• Customer Service Experience (2 Years Preferred)
• Must be available for evening shift (required)
• Day Shift Availability (preferred)

We work in 8-hour shifts here. You will need to have availability during weekends and holidays. We do have supplemental bonus pay based upon performance.

• Answer phone calls

• Collaborate with management teams to stay updated on new products, services and policies

• Record customer information within out customer service database

• Engage with clients in a friendly and professional manner while actively listening to their concerns

• Offer support and solutions to customers in accordance with the company's customer service policies

Responsibilities

• Customer Care Representative / Business Development

We are looking for highly energetic process driven individuals that are coach-able and ready to join our team. You must also be 21 years of age or older to attain this position.

Some of the duties performed include but are not limited to:

• Taking inbound calls

• Making outbound calls

• E-Commerce follow up

• Setting appointments

We will provide compensation during training for this full-time position.

Ideal Skills

• Customer Care Representative / Business Development

(not required)

Some preferred skills that would be a benefit to this position (but are not required):

• Previous experience in digital communications with clients via email, phone or website/Facebook chat

• Associates Degree

• Previous experience with a CRM tool

This listing is a good fit for people that have gaps in their resume or who have been out of the workforce for the past 6 months or more.

We encourage those who may be older job seekers to also apply. This position is open to those without a degree.