Customer Care Project Coordinator

Argen San Diego , CA 92140

Posted 4 months ago

CustomerCare Project Coordinator

This is an opportunity to create a bright future and careerin an environment where YOU are valued.

It all starts with an application.

Come join our team.

Is this you?

We are seeking an enthusiastic and motivated individual to filla full-time Project Coordinator position at our headquarters in Mira Mesa. As our

Customer Care Project Coordinator, you will be working in a high performingorganization that values accountability, passion and attention to detail. As aProject Coordinator, you will have the opportunity to work with all departmentswithin Argen.

Responsibilities:

  • Communicate directly with customersto collect accurate account information

  • Monitor and qualify the creation ofnew accounts from daily queue

  • Oversee consistency of recordsentered daily into our database

  • Post new products to ecommercewebsite and update existing products for online ordering

  • Manage customer pricing entered intoorder management system

  • Coordinate with Finance Department tomanage gross profits

  • Create promo codes to promote

Argen's extensive product offering and help grow sales

  • Play key role in launch of newproducts in beta by working closely with Business Development

  • Independently track of all ongoingprojects and provide weekly update on progress

  • Develop and evolve existingprocesses to improve department workflow

  • Backfill and cross train for otherdepartment duties as needed

Knowledge,Skills and Abilities:

  • Bachelor'sDegree preferred but not required (or equivalent combination of education andexperience)

  • Excellentverbal and written communication skills

  • Organizedwith attention to detail and high-level accuracy with documents

  • Comfortableworking with confidential documents and pricing calculations in excel

  • Experiencewith Salesforce CRM

  • Proficiency in Word, Excel, PowerPoint, and Internet skills

  • Type50+ WPM

CompanyBenefits:

  • Health, Dental, Vision Insurance

  • 401k Match

  • Fun Employee Events

  • Wellness Programs

  • Discounts on movies, phone bills, hotel stay and much more!

Who We Are:

The Argen Corporation is aworldwide leader in dental alloys, dental zirconia, digital dentistry and scraprefining services. Argen is the largest dental alloy manufacturer in the world,offering over 600 precious and non-precious alloys to more than 100 countries.Argen's innovative digital services provide the most complete digital solutionsto dental laboratories of all sizes.

Argen offers competitive pay and employee benefits package including health,prescription, vision, dental, life, long-term disability insurance and 401(k)is offered.

EOE/M/F/Vet/Disabled

VEVRAA Federal Contractor


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Customer Care Project Coordinator

Argen