Customer Care Operator

Hyatt Hotels Corp. Seattle , WA 98113

Posted 2 months ago

Join us for an incredible opportunity to be a part of our Front Office Team as a Customer Care Specialist (PBX Operator). The Customer Care Specialist will support "A Seattle Collection", a multi-property cluster comprised of Grand Hyatt Seattle, Hyatt at Olive 8 and Hyatt Regency Seattle.

This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The Customer Care Specialist must work well handling a high volume of calls. The Customer Care Specialist should be comfortable and able to answer questions relating to the hotel.

Benefits & Perks:

As a colleague, we have you covered with awesome benefits and perks! Some of those include:

  • Medical insurance for you and your dependents for less than $95 per month

  • Dental Insurance

  • Free Uniforms and Cleaning of your Uniform

  • Paid Vacation, sick leave and 2 float days

  • 401(k)

  • Paid Family Bonding Time

  • Adoption Assistance

  • Discounted parking

  • Discounted Rooms at any participating Hyatt location starting on your first day of employment

  • Up to 12 complimentary rooms at any participating Hyatt location after 1 year of service

  • Free colleague meals during shift

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 800 properties worldwide.

Hedreen Hotel Employer LLC is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Refined verbal communication skills

  • Ability to sit for long periods of time

  • Must be able to work a flexible schedule, including weekends and holidays

  • Proficient in basic computer skills

  • Customer service experience preferred

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Customer Care Operator

Hyatt Hotels Corp.