Customer Care Assistant

Conduent Houston , TX 77020

Posted 4 months ago

Continuum is one of the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry.

Whether its digital payments, claims processing, benefit administration, customer care or distributed learning - Continuum manages and modernizes these interactions to create value for both our clients and their constituents.

Do you enjoy helping others? Are you looking for a company with great benefits and monetary incentives? We want to hear from you!

Immediately hiring for Customer Care Assistants

As a Customer Care Associate, you will be working in a call center environment, you will be working to support customers with their accounts.

What we offer

  • Full Time Employment

  • Paid Training $12:00/HR

  • Advancement Opportunity

  • Fun working environment

Your responsibilities will include, but are not limited to the following:

  • Ability to navigate through multiple computer applications with speed and accuracy.

  • Ability to work with customers to resolve inquiries.

  • Provide troubleshooting assistance to customers

  • Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.

  • Maintain a high level of world class customer service/professionalism to a wide range of customers.

Qualifications

Successful candidate for this position will have:

  • Six months experience in providing customer service either via phone or in person

  • Maintain a positive environment, working with co-workers and customers within a diverse culture.

  • Excellent telephone manner and listening skills.

  • The ability to relate to customers in a professional and courteous manner.

  • The ability to work in a team environment.

  • The ability to work under pressure.

  • Excellent attention to detail and multi-tasking ability.

  • Self-motivation to work under his/her own initiative.

  • Must pass state, federal and criminal background check

  • Must pass drug test

  • Must have High School diploma or general education degree (GED).

  • Must be at least 18 years of age or older

If this describes you, then apply online today!

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Continuum Global Solutions or one of its subsidiaries may request such accommodation(s) by sending an e-mail to HR@Continuumgs.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking

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Customer Care Assistant

Conduent