Customer Business Manager

Unilever Rogers , AR 72757

Posted 2 months ago

Background & Purpose of the Job:

Customer Development (CD) is what we call our Sales organization at Unilever. CD works closely with customers to create and implement joint business plans that deliver value for the customer and company. CD leaders pioneer new products, build categories, and deploy best-in-class retail and shopper capabilities.

The Customer Business Manager (CBM) develops sustained business relationships and drives profitable sales volume for Unilever Personal Care business at Walmart. The CBM will exceed sales and share goals while improving return on holistic customer investment, in line with joint business plan targets and customer and brand strategies.

The CBM is also responsible for improving in-store and online presence by leading brilliant execution across the extended team of Shopper Marketing, Category Management, Category Insights, Retail Coverage, Customer Finance, Business Development and Supply Chain. In addition to leading the multifunctional team, this role has one direct report.

Who You Are & What You'll Do:

  • You're a born leader: Lead the multifunctional effort with customer counterparts; develop and execute joint business plans; manage NSV and trade investment; manage and lead retail initiatives; lead direct report and a multifunctional team.

  • You're a strategy guru: Customize corporate marketing and merchandising programs to win with Walmart; Coordinate and manage CD initiatives; Coordinate Joint Business Plans

  • You love to win, and have fun doing it: Drive strategic relationships and accelerated growth, while operating within approved Trade Marketing parameters and driving trade investment efficiency.

  • You're a dot connector: Routinely interface with multiple internal and external stakeholders; Balance individual customer needs while ensuring total Market integrity.

What You Will Need To Succeed:

  • Undergraduate degree is required

  • 7+ years' Customer Business Manager or equivalent management experience required; Account Management/Customer management experience within CPG a must.

  • Walmart or Mass channel experience is a plus.

  • Trade Marketing and Category Management experience is a plus.

  • Working knowledge of omni-channel capabilities and eCommerce capabilities

  • Working knowledge of Nielsen/IRI, Trade Promotion Management and Customer POS Data is strongly desired

  • Must be skilled in verbal and written communications

  • Must be able to effectively relate with multiple levels of management, both internally and externally

  • Must be a strategic thinker that can work effectively, and in a highly collaborative manner

  • Complexity and time management challenges

  • Must have strong relationship building and management skills

What We Can Offer You

Meet the Women of Customer Development | Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability

Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see Equal Employment Opportunity Posters

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Business Development And Planning Manager

Advantage Solutions

Posted 1 week ago

VIEW JOBS 1/11/2022 12:00:00 AM 2022-04-11T00:00 The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Job Duties and Responsibilities R evenue Budget Achievement Achieve P&L targets; manage business programs for senior level client(s) assigned. Implement marketing strategies and analyze trends/results to achieve department/client income while leveraging expense budget goals. Collaborative cross functional program management to drive strategic opportunities, revenue growth, and align resources to secure those opportunities. Client Quota Achievement Meet and/or exceed Clients' goals for sales, distribution, pricing, shelving, and promotional volume. Identify and provide services through insights, data analysis and strategic planning to support the "Customer as Clients." Develop and launch strategies to pursue new opportunities. Client Key Performance Indicators Forecast and efficiently allocate resources to drive optimal program results for the client and ASM. Execute programs involving quantitative analysis, industry research and strategic development. Identify opportunities and close white space within the market. Implement customer headquarter calls and penetrate key positions at retailer department. Business Management Develop strong consultative sales relationships with business leaders in a collaborative and innovative spirit. Seen as a leader in navigating the larger company organization to align needed resources and support to ensure specific client and/or customer initiative success. Facilitate communication, opportunities, challenges, and workflow to other team members and attend all client meetings and reviews. Supervisory Responsibilities Direct Reports - This position does not have supervisory responsibilities for direct reports Indirect Reports - This position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements - Travel is not an essential duty and function of this job. Driving is an essential duty or function of this job. - Travel up to 40% Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job Education Level: (Required): Bachelor's Degree or equivalent experience Field of Study/Area of Experience: 3-5 years of experience in applicable field Skills, Knowledge and Abilities • Proven track record in strong relationship sales to promote a collaborative program management. • Working knowledge of syndicated data forecasts, sets objectives, anticipates, structures tasks and establishes priorities. • Accurately scopes out length and difficulty of tasks and projects. Outstanding written and oral communication skills. • Experience with using insights, quantitative data and strategy to develop senior level client program management. • Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal. • Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates. Tools/Software Intermediate Microsoft Office Suite skills • Strong understanding and utilization of proper safety techniques and correct use of equipment when appropriate • Executes verbal and written business communications, in a manner that effectively achieves business objectives Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Additional Information Regarding Advantage Solutions Job Duties and Job Descriptions Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Advantage Solutions Rogers AR

Customer Business Manager

Unilever