Customer Business Manager

Unilever Rogers , AR 72757

Posted 2 months ago

Background & Purpose of the Job:

Customer Development (CD) is what we call our Sales organization at Unilever. CD works closely with customers to create and implement joint business plans that deliver value for the customer and company. CD leaders pioneer new products, build categories, and deploy best-in-class retail and shopper capabilities.

The Customer Business Manager (CBM) develops sustained business relationships and drives profitable sales volume for Unilever Personal Care business at Walmart. The CBM will exceed sales and share goals while improving return on holistic customer investment, in line with joint business plan targets and customer and brand strategies.

The CBM is also responsible for improving in-store and online presence by leading brilliant execution across the extended team of Shopper Marketing, Category Management, Category Insights, Retail Coverage, Customer Finance, Business Development and Supply Chain. In addition to leading the multifunctional team, this role has one direct report.

Who You Are & What You'll Do:

  • You're a born leader: Lead the multifunctional effort with customer counterparts; develop and execute joint business plans; manage NSV and trade investment; manage and lead retail initiatives; lead direct report and a multifunctional team.

  • You're a strategy guru: Customize corporate marketing and merchandising programs to win with Walmart; Coordinate and manage CD initiatives; Coordinate Joint Business Plans

  • You love to win, and have fun doing it: Drive strategic relationships and accelerated growth, while operating within approved Trade Marketing parameters and driving trade investment efficiency.

  • You're a dot connector: Routinely interface with multiple internal and external stakeholders; Balance individual customer needs while ensuring total Market integrity.

What You Will Need To Succeed:

  • Undergraduate degree is required

  • 7+ years' Customer Business Manager or equivalent management experience required; Account Management/Customer management experience within CPG a must.

  • Walmart or Mass channel experience is a plus.

  • Trade Marketing and Category Management experience is a plus.

  • Working knowledge of omni-channel capabilities and eCommerce capabilities

  • Working knowledge of Nielsen/IRI, Trade Promotion Management and Customer POS Data is strongly desired

  • Must be skilled in verbal and written communications

  • Must be able to effectively relate with multiple levels of management, both internally and externally

  • Must be a strategic thinker that can work effectively, and in a highly collaborative manner

  • Complexity and time management challenges

  • Must have strong relationship building and management skills

What We Can Offer You

Meet the Women of Customer Development | Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability

Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see Equal Employment Opportunity Posters

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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Customer Business Manager