Customer Business Analyst

Nestle Minneapolis , MN 55415

Posted 1 week ago

As the nation's leading bottled water company, Nestl Waters North America is dedicated to providing customers with healthy hydration options. Alongside that, we're also committed to developing our people enabling them to make the most of the many elements that help them to succeed.

Nestl Waters consists of five business units: Corporate, Commercial, Supply Chain, Technical & Production and ReadyRefresh by Nestl. Whichever one of these areas you choose to join, you'll find yourself collaborating with a highly talented team on work that's challenging, engaging and incredibly rewarding. You'll be an essential element of our success: trusted, empowered and supported to make a lasting impact on the very future of our business. It's a chance to use your knowledge, skills and experience to shine brightly and achieve your ambitions all while delivering healthy hydration to millions of customers.

Choose a career in Supply Chain and you'll be part of our logistics backbone and a crucial element of our success. Our factories are where our products start their journey to the customer. This area of Nestl Waters offers you the chance to experience collaboration in its purest form as you work alongside a diverse range of highly motivated and passionate people in our Supply Chain factories spread across the nation. What you do will be fulfilling, impactful and meaningful not least is you'll be helping to deliver healthy hydration to millions of thirsty customers. We'll make sure you have the strong leadership and clear direction you need to feel motivated and passionate about accomplishing great things. While you take a pride in delivering an excellent performance, you'll see your contributions are recognized and rewarded with an outstanding level of support, training and benefits everything you need to grow and thrive in your career.

We are currently seeking a Customer Business Analyst to be located in Minneapolis, MN and report to the eCommerce Logistics Director.

Key Responsibilities include but are not limited to:

  • Manage Daily, Weekly, and Monthly reporting requirements for Target

  • Develop and maintain backhaul strategy with Target transportation and manage exceptions

  • Liaison between Target and NWNA customer service teams

  • Cross functional leadership with NWNA, NUSA, and Purina NIM

  • Lead lean related activities to drive out inefficiencies

  • Manage Direct to Store program with Target

  • Manage Target's system item maintenance

  • Assist Sr Sales Manager with required reporting

  • Assist with Deduction and Bad Goods resolution

  • Make key product availability recommendations to Target on weekly basis

  • DOMO Leadership- Target Reporting

  • DSD Support- Program maintenance

  • Summer and promotional management programs

  • Crisis and Events liaison

  • Samples, new sets, buyer request point of contact

  • Transition and new item set up

  • E-Content link between NWNA and Target

Key Qualification include:

  • BS/BA degree with 3-5 years supply chain experience or equivalent combination of education and relevant work experience

Candidate must possess strong Logistics leadership and control in following areas:

  • NCE/Lean Experience

  • Database systems (SAP experience preferred)

  • Demonstrated success in managing toward efficiency metrics (KPI's)

  • Demonstrated ability to drive continuous improvement

  • Strong follow up skills

  • Strong communication skills

  • Ability to achieve results through problem identification and solutions

  • Strong Customer Service skills

  • Strong MS Excel and Word skills

To our veterans and separated service members: you are at the forefront of our minds as we recruit top talent to join Nestl. The skills that you have gained while serving our country, such as adaptability, agility, and leadership, are aligned with the skills that we look for when we think about what success looks like at Nestle. We hope that you will consider sharing in our mission and purpose to enhance quality of life and contribute to a healthier future.

Nestl Waters North America is the nation's leading bottled water company. Our water brands include Poland Spring, Arrowhead, Ozarka, Deer Park, Zephyrhills and Ice Mountain, Nestl Pure Life, S. Pellegrino, Perrier and Acqua Panna. We're passionate about creating shared value for society in all kinds of ways: from providing careers and benefits to communities where we operate to environmental stewardship most notably responsible water management, lightweight packaging and advancing recycling in America. As a valuable part of our team, you'll receive a competitive total rewards package something that will provide you with the support you need to thrive both inside and outside of work. It's not just the work that you'll find fulfilling here though. As you build a career with us, you'll receive exactly the kind of benefits you'd expect from a leading name in healthy hydration. The only question is, what elements will help you succeed at Nestl Waters?


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Customer Business Analyst

Nestle