Customer & Administrative Support - DOD Secret Clearance

Chickasaw Nation Industries Fort Belvoir , VA 22060

Posted 2 months ago

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Please note that CNI is closely monitoring Executive Orders and will be following any final decisions or mandates regarding the COVID-19 Vaccination as a federal contract provider.


The Customer & Administrative Support - DOD Secret Clearance provides a broad range of administrative support services. This position handles a wide variety of administrative functions and situations, which includes the handling of sensitive or confidential information.


Essential duties and responsibilities include the following. Other duties may be assigned.

Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.

Processes passport applications for forwarding to the Department of States' Special Issuance Agency.

Processes visa applications and cover letters for forwarding to foreign embassies.

Receives and distributes completed passports and/or visas.

Performs proper recordkeeping and file retention.

Assists in the courier services between Fort Belvoir, the Department of State (DOS) Special Issuance Agency (SIA) in Washington, D.C., and foreign embassies in Washington, D.C.

Responsible for aiding in own self-development by being available and receptive to any training made available by the company.

Plans daily activities within the guidelines of company policy, job description and supervisor's instruction in such a way as to maximize personal output.

Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.

Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.


Associate's degree and a minimum of one (1) year relevant experience in a professional business environment.



Excellent written and verbal communication skills with knowledge and ability to utilize appropriate grammatical skills at a professional level.

Ability to work and communicate effectively with all levels of management and coworkers, as well as a wide range of people with diverse backgrounds.

Ability to identify problems and to use sound judgment.

Ability to work independently on assigned tasks as well as to accept direction on given assignments.

Ability to handle highly sensitive and confidential information with exceptional discretion.

Proven ability to exemplify professional behavior, dignity and excellence and to maintain high standards under pressure.

Excellent organizational skills with ability to pay close attention to details.

Ability to manage multiple projects and priorities.

Excellent customer service skills with ability to apply good listening skills and to handle unusual or complex situations with a calm and focused approach.

Ability to produce quality work, meet critical deadlines and pay attention to details in a fast-paced, demanding environment.

Ability to be proactive, take initiative and accept accountability for assigned work functions.

Ability to work independently and in a team environment.


Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls.

Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Customer & Administrative Support - DOD Secret Clearance

Chickasaw Nation Industries