Customer Account Representative

Rent-A-Center Inc. Des Moines , IA 50301

Posted 1 week ago

It's Your Career. Own it!

We make it easy to own your success. At Rent-A-Center, we have a no credit, worry-free policy.

That's because we believe in putting people in control of their future. This same belief extends to our talented team members. We help you make your career what you want it to be.

Customer Account Representative

The role of Customer Account Representative can mean different things at different places. Around here, it signifies that you are on the move.

If you like sitting behind a desk, watching the clock, then this isn't the role for you. But if you're just as likely to break a sweat as you are to smash a sales goal, then apply today. We're seeking driven individuals capable of managing different accounts while treating each customer as though they were your only one.

Of course, you also help ensure customer accounts stay up to date and adhere to company standards. The bottom line is that you are seeking more than a job. You are seeking a career.

That's what being a Customer Account Representative at Rent-A-Center is all about. Are you ALL in?

Why should you work at RAC?

Move your career to the center of an industry-leading company. Creating opportunity for others is what we're all about.

That's why we make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent?

Yeah, you can do all that here. And then some.

Do you have what it takes?

  • Must be at least 19 years of age

  • High school diploma or GED

  • Valid state driver's license and good driving record

We have thousands of employees. But we take care of them one by one.

How would you like to have Sundays off? Yes, every Sunday.

We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. But you'll find the real benefits to joining us come from within. Everything we do is about enriching people's lives.

Yours included. You can work your way to the future you want. We'll help you own it.

For employment consideration, only one application is necessary. Please apply only to the one position you are primarily interested in pursuing.

Click Here for full job description


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Bilingual Phone Customer Service Representative Level 1

Hearst Newspapers

Posted 4 days ago

VIEW JOBS 4/18/2019 12:00:00 AM 2019-07-17T00:00 BILINGUAL PHONE CUSTOMER SERVICE REPRESENTATIVE Need to be fluent in Spanish and English. Do you have any experience in the customer service field either in retail, hospitality, restaurant, clerical work, or call center? Are you fluent in both English and Spanish? If so, then we can train you! What You Will Do… Customer Service Representatives receive inbound calls and provide exceptional customer service to consumers in the magazine and products industry. This includes responding to product and service inquiries, processing payments, updating accounts and up-selling customers from around the globe. We are looking for someone to work in our facility in Des Moines, Iowa to provide excellent customer service via in-bound telephone calls (includes upsell/cross-sell offers). Continually performs and meets performance standards of this position. Skills You Need… Technical Skills * Minimum typing requirements of 25 wpm * Simultaneously navigate multiple PC screens and systems Communication Skills * Passionate about helping others * Speak in a pleasant tone, retain composure and gain confidence of the customer * Proficient ability to read, write and speak the English/Spanish language Problem Solving Skills * Identify and anticipate customer needs * Effectively prioritize work time to ensure productivity standards are achieved * Comfortable working under pressure Customer Focus * Make customers feel valued and appreciated * Attitude to thrive in a fast paced, challenging, team-oriented culture * Customer Service background or experience working with people Commitment * Set work schedule after training. Monday, Tuesday, Friday 9:30am-8pm and Saturday 8am-6pm * Starting wage $12.00 an hour with $1.00 extra for bilingual positions(Saturday schedules earn over $3.75 more for all hours worked on Saturday.) Check out this You Tube link to learn more: About CDS Global: Delivering superior business results and customer experiences for more than 45 years. CDS Global is a business process solutions provider that uses the power of data and technology to support client's entire consumer life cycle. Clients can acquire new consumers, manage their consumer relationships and drive revenue – all in one place. We manage 200 million consumers for more than 1,000 brands across the globe. Our clients range from single-title magazine publishers and local nonprofits to international media companies and multi-chapter charities. As a Hearst-owned company, we benefit from the support, stability and vision that comes from their 130-year legacy. This support allows us to invest in technology and resources to support our clients. What we offer: When you accept a new job, you're looking for more than a salary. At CDS Global, employee benefits are a significant part of your compensation package. The CDS Global compensation program is designed not only to attract and retain, but also to reward high-performing employees. Employees receive merit increases and may also receive a salary increase when promoted internally. * Health Insurance * Employee Savings Plan - 401(k) * Life Insurance * PTO * Wear jeans every day * Regular events that bring you and your coworkers together outside the office for fun, informal events * Free on-site fitness facility * Free parking * Discounts available through CDS Global and Hearst, our parent company EOE/AA Employer including Vets and Disabled Pre-employment background check(s) conducted on qualified candidates. Post-offer, pre-employment drug/health screening(s) required for some positions. Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at: Phone: 515-247-7500 Email: If you want to view the EEO is the Law poster, please choose your language: English – Spanish – Arabic - Chinese If you want to view the EEO is the Law Supplement poster, please choose your language: English – Spanish – Chinese Hearst Newspapers Des Moines IA

Customer Account Representative

Rent-A-Center Inc.