Customer Account Manager

Job Details

Job Location:Arizona Haulaway - Phoenix, AZ

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Day

Job Category: Call Center/Customer Service

Description

Haulaway Storage Containers is a subsidiary of CR&R Incorporated. Our commitment to service goes back to 1968, when we were the first to offer temporary portable storage containers to the construction industry.

Haulaway Storage Containers has service centers throughout the western United States, serving Arizona, California, Oregon, Washington, Nevada, Utah and Colorado.

Customer Service Representative / Account Manager

Job Summary

Haulaway Storage Containers has dynamic sales team dedicated to delivering exceptional service and value to our customers. We are seeking a motivated Account Manager to join our team and help us maintain and grow client relationships.

Responsibilities:

• Manage and nurture existing business relationships, assisting with all aspects of the rental process.
• Drive referral business by building our brand with current customers and encouraging new customers through referrals.
• Target new business opportunities within the trades, such as plumbing, electrical, HVAC, and framing, to capture business from other companies on construction sites.
• Provide exceptional customer service to build and maintain strong, trusted relationships with existing clients.
• Grow current and prospective account revenue.
• Understand client needs and provide tailored solutions.
• Perform regular check-ins and maintain communication with assigned client accounts through calls, emails, etc.
• Manage client accounts to ensure high levels of customer satisfaction.
• Collaborate with internal teams to meet client objectives.

Identify opportunities for account growth and new business development

Company Benefits:

• Comprehensive Medical, Dental, Vision and Life Insurance
• Paid Vacation, Holidays and Personal Days off
• Short and long-term disability insurance
• 401(k) plan with a generous company match

EEO Statement:

C R & R is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.

Qualifications

Qualifications:

• Excellent communication and interpersonal skills.
• Proven experience in account management or sales.
• Experience with CRM software.
• Strong problem-solving abilities.
• Competitive, self-motivated, and results-driven, yet thrives in a team-oriented environment.
• Ability to work both collaboratively and independently.

Physical Requirements:

While performing the duties of this position, the employee is regularly required to walk; sit; climb or balance; stoop, kneel, crouch or crawl; smell; use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands or arms. Employees are frequently required to stand, and to lift and/or move up to 25 pounds.

While performing the duties, the employee is regularly required to use oral and written communication skills; read documents or instructions; analyze and solve problems; observe and interpret data or information; use math and mathematical reasoning; learn and apply new information or skills.

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