Customer Account Manager (Cam)

Axiologic Solutions Herndon , VA 20171

Posted 2 months ago


Based in Northern, VA, Axiologic Solutions LLC has opportunities for you to become part of our high-quality team that delivers innovative solutions to key Federal clients. We are seeking a Customer Account Manager (CAM) in Herndon, VA.

Job Description:

  • Prepare, review, validate, and send billing statements, project plans, and service level agreements (SLAs) to customers

  • Submit monthly invoices to customers showing spending against their SLAs

  • Provide assistance and instructions to customers by answering questions and assisting them in navigating through business and financial processes

  • Work closely with Finance when preparing and analyzing SLAs, financial, or billing statements

  • Strong written and verbal communication skills including proof reading, writing, developing communications for the customer, creating communication plans, and writing speeches as needed

  • Run monthly ad hoc financial reports and metrics

  • Review and approve timesheets as needed


  • Active TS/SCI FS Poly security clearance.

  • Strong interpersonal and communication skills

  • Basic knowledge of project management principles and concepts

  • Knowledge of "Fee for Service" or "Working Capital Fund" concepts and business models

  • Working knowledge of Government financial processing vehicles (Momentum, SLA Workflow, CAPTURE)

  • Ability to interact with customers at all levels of the organization

  • Minimum 3+ years' experience

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Customer Account Manager (Cam)

Axiologic Solutions