Customer Account Executive (Inside Sales)

Comcast Farmington , NM 87402

Posted 4 days ago

Comcast is currently hiring for Customer Account Executives (Inside Sales) and we want you to join our REMOTE customer service team today! We offer benefits to employees on their first day of employment. The ideal candidate is someone looking for a long-term career and is eager to be a part of our growing team!The pay is base hourly + targetedcommissionand ranges up to $20.15 - $23.65/hour all in (base hourly pay rate ranges from $11.50 - $16/hour). Our average performers make between $40k-50k annually.So, what is this great job? Your main responsibility will be selling Comcast products and services that are both current and emerging. You will approach sales as a way of helping our customers receive the best value for their money. You should be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. You will relate well to the customer, think and exercise sound judgment, and act responsibly in the customers and the companys interest.GREAT PERKS AND BENEFITS:
  • Competitive salary based on experience
  • Benefit packages effectiveon day 1 - Eligible to enroll in medical, dental, vision
  • 401k available after 90 days
  • Paid training
  • Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.) * (Must be in a Comcast serviceable area)
  • Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
  • Tuition Reimbursement (where applicable)
  • Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)
  • Ability to create value around all of our products and services and tailor a package to fit our customer's needs.
  • Win as a team-Relationship management skills and openness to feedback.
  • Maintain a courteous and friendly attitude when interacting with customers in a constant changing environment.
  • Build a positive work relationship with customers to enhance the image and public perception of a company.
  • Present, promote and sell products/services using solid arguments to existing and prospective customers.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Strive to exceed overall performance goals of the organization.
  • The sales representatives usually sit at workstation for a long duration using a computer and headset to interact with customers, in a call center environment.
  • Ability to execute successfully on an expected call flow on every interaction.
  • Interacts with customers via telephone, e-mail, or face-to-face to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
  • Elicits and records customer information and inquiries using a computerized system.
  • Stays up-to-date with current and emerging communications and entertainment technologies for both the Company and its competition.
  • Recognizes, conveys, promotes, and sells products and service value. Articulates our competitive advantage. Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
  • Demonstrates closing techniques consistently, repeatedly, and in a timely manner.
  • Demonstrates the ability to establish and maintain effective relationships with customers delivering the Comcast Quality Experience (CQE). Acts as an Ambassador for Comcast by building rapport with the customer, supporting, reassuring, and educating the customer throughout the call.
  • Promotes and recommends Comcast products and services based on a logical relationship to the customer's needs and interests. Enters and confirms sales when appropriate.
  • Supports Other lines of business as call volume dictates.
  • Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a quality customer experience.
  • Achieves overall performance goals of the organization.
  • Attends training as required.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.
  • A high school diploma or equivalent is required
  • 2-5 years of sales experience preferred
  • Demonstrates the ability to work independently with little or no supervision
  • In a virtual environment, Comcast requires a minimum 100mbs speed which is capable of being hard wired into the provided equipment, either through a direct wall input or your router
  • Must have home office space in your home with the following requirements:
    • Home Office Requirements:
      • Have a quiet work area in a location that provides privacy from other people, activities and noise
      • Have a steady work surface
      • Have a comfortable chair
      • Adequate lighting
      • Fast and reliable internet service. If you live within the Comcast footprint, this is largely covered as part of your employee benefits.
Comcast NBCUniversal brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Comcast NBCUniversalis an Equal Employment Opportunity / Affirmative Action / Drug-Free workplace employer.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Inside Sales Representative


Posted 3 weeks ago

VIEW JOBS 11/6/2022 12:00:00 AM 2023-02-04T00:00 <p>Overview: Accurately identifies part requirements from cross functional departments (Operations, AMS, and Shop) and creates requisitions for parts, service or expenses.</p><p>Skills and Abilities:</p><p>Ability to:</p><ul><li><p>Ask the right questions about what is needed and help the requestor through the process of identifying the correct part, service or expense.</p></li><li><p>Demonstrate what system fields are required, how Oracle works, how to look up part numbers, and when to use a P-Card.</p></li><li><p>Efficiently and independently conduct extensive item and quantity on hand search within Enterprise (Local Subs, Business Unit, Region, and ODC) before submitting requisition to purchase.</p></li><li><p>Create/Track approved internal/purchase requisition for parts, service or expenses.</p></li><li><p>Communicate verbally and in writing with cross-functional departments (Operations, AMS, and Shops) and with Suppliers.</p></li></ul><p>Knowledge:</p><ul><li><p>Understands the basics of the requisition process</p></li><li><p>General understanding of gas compression equipment - components, parts, and supply base</p></li><li><p>Knowledge of Purchasing/Inventory systems (Oracle preferred)</p></li></ul><p>Minimum Education and Certification:</p><ul><li>High School diploma or GED equivalent.</li></ul><p>Minimum Experience:</p><ul><li>Typically at least three years of experience in procurement and/or with gas compression or similar equipment and parts</li></ul><p>Leadership:</p><ul><li>May serve as a resource to others with less experience</li></ul><p>Non-Essential Duties: Performs other duties as assigned</p><p>Physical Demands: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)</p><ul><li><p>Must be fit for duty for the job tasks being performed - Refer to WorkSaver Systemssm Critical Demands for full details</p></li><li><p>Must meet the medical requirements necessary to wear PPE required by role</p></li><li><p>Constantly required to display good manual dexterity and to reach with hands and arms</p></li><li><p>Frequently required to talk and hear</p></li><li><p>Frequently required to sit while using a PC and to stand and walk with good balance</p></li><li><p>Regularly required to lift, move and carry up to 50 pounds</p></li><li><p>Occasionally required to stoop, twist, kneel, and squat</p></li><li><p>Occasionally required to climb, stairs and slanted ladders and carry up to 40 pounds with one hand</p></li><li><p>Vision abilities include close vision, distance vision, color vision, and the ability to adjust focus</p></li></ul> Archrock Farmington NM

Customer Account Executive (Inside Sales)