Customer 1St Clerk

Kroger Vista , CA 92083

Posted 3 weeks ago

Company Name: Food 4 Less

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Promote trust and respect among associates.

  • Create an environment that enables customers to feel welcome, important and appreciated by smiling, making eye contact, and answering questions regarding products sold throughout the store.

  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

  • Perform price checks.

  • Perform routine sweeping and mopping of the sales floor and restroom cleaning.

  • Gather shopping carts from the parking lot(s) and surrounding areas.

  • Offer assistance to customers with questions.

  • Return merchandise to store shelves.

  • Handle damaged and spoiled products according to policy and assist in controlling the level of damaged goods.

  • Understand the store's layout and have the ability to locate products and conduct price checks for cashiers.

  • Display a positive attitude and a sense of urgency.

  • Stay current with present, future, seasonal and special ads.

  • Adhere to all food safety regulations and guidelines.

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

  • Notify management of customer or employee accidents.

  • Clean up spills as needed, collect and pick up trash inside store and parking lot.

  • Clean all areas inside and outside of store.

  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.

  • Collaborate with Front-end associates to encourage teamwork.

  • Adhere to all local, state and federal laws, and company guidelines.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Ability to handle stressful situations

  • Knowledge of basic math (counting, addition, and subtraction)

  • Ability to communicate effectively with customers, other employees and management.

  • Be able to understand and follow instructions.

Desired Previous Job Experience

  • Second language (speaking, reading and/or writing)
  • Retail Experience

Education Level: None

Required Certifications/Licenses: None

Position Type: Part-Time

Shift(s): Evening; Overnight

Regions: West

States: California

Keywords:

Jobs at Food 4 Less: At Food 4 Less, our people make us who we are. They are more than just our associates, they're part of the communities we serve. We offer a variety of exciting opportunities in every area of our operation. Whether you want to create a fast, fun and friendly shopping experience for customers in our stores or you want to be part of our innovative corporate team at our headquarters in Los Angeles, Food 4 Less is always looking for outstanding associates. Our associates enjoy competitive pay and excellent benefits, along with a positive work environment built on mutual respect and professionalism. If you are interested in building and advancing your career with Food 4 Less, we invite you to complete an online application today.

Company Overview:Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: CA || Vista || 500 Hacienda Dr || 92083 || Food 4 Less || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer /Member Support Representative

Chm2 Solutions Inc.

Posted 2 days ago

VIEW JOBS 10/29/2020 12:00:00 AM 2021-01-27T00:00 We are looking for an energetic hands-on person to take the position of Customer Service on consumer products. We would like to find someone with knowledge of Customer Service who is polite and can work well on the phone and type properly though email. This job requires prior technical knowledge and computer skills.<br /> <br /><br /> Please inquire by sending resume, cover letter and salary expectations. <br /> <br /> Job Description:<br /><br /> Service and Support to end-users over phone and email<br /> Interact with customers to provide and process responses to inquiries, concerns, and requests about products and services<br /> Gather customer's information and determine the issue by evaluating and analyzing - trouble-shooting<br /> Research required information using available resources<br /> Testing products and returns<br /> Follow standard processes and procedures<br /> Keeping track of all customer returns and request<br /> Help create manuals for new products and update existing ones.<br /><br /><br /> Requirements:<br /> Proper phone etiquette<br /> Ability to speak and write clearly and accurately in English<br /> Demonstrated proficiency in typing and grammar<br /> Knowledge of customer service principles and practices<br /> Effective listening skills<br /> Willingness to co-operate with others and work to the greater good<br /> Multi-tasking capabilities<br /> A strong technical aptitude and willingness to get 'hands on' and learn<br /> Prior technical support and/or customer service experience preferred.<br /> Reliable and on time<br /><br /> Chm2 Solutions Inc. Chula Vista CA

Customer 1St Clerk

Kroger