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Custodial Worker (Housekeeper)

Expired Job

Department Of The Navy Millington , TN 38054

Posted 4 months ago

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  • Duties

HelpDuties Summary

The purpose of this position is to provide adequate and timely custodial services to the lodging operation.

Learn more about this agency

Responsibilities

The purpose of this position is to provide adequate and timely custodial services to the lodging operation.

Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary.

Performs custodial duties as required inside and outside of buildings including; but not limited to, trash/garbage removal, sweeping, dusting, mopping, vacuuming, washing walls/ windows, and sanitizing bathrooms/kitchens. Cleans all lobbies, passageways, stairwells, laundry rooms, public restrooms, and other common use areas in and around buildings.

Loads, unloads, and relocates heavy, bulky items such as furniture, supplies, and linen (clean and dirty) by hand or using carts, dollies, hand trucks, golf carts, or similar lifting / carrying devices. Performs deep cleaning as required. Deep cleaning may include defrosting refrigerators and freezers, cleaning windows (interior/exterior), replacing and/or cleaning drapes/curtains, moving furniture, and cleaning normally hidden areas, carpet cleaning (shampoo and / or spot treatment), cleaning walls / woodwork, and other such tasks. Deep cleaning may require the use of pressure washers, steam cleaners, floor buffers, and carpet cleaning machines.

Assists management with the facility's inventory control program.

Performs all other related duties as assigned.

Travel Required

Not required

Supervisory status

No

Promotion Potential
02

  • Job family (Series)
    3566 Custodial Working

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  • Housekeeping Staffs

  • Staffs, Housekeeping

  • Requirements

HelpRequirements Conditions of Employment

  • You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9

  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment

  • Must provide proof of U.S. Citizenship or U.S. National

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

  • Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets (SDS).

  • Knowledge of NGIS program standards.

  • Knowledge of how to operate all in-room appliances (e.g., coffee maker, television, clock radio, telephone, etc.).

  • Ability to utilize Property Management System (PMS) software to update room status using the in-room telephone system.

  • Ability to accurately complete daily room status reports and housekeeping assignment sheets.

  • Ability to interpret, execute, and document cleaning actions in accordance with NGIS Housekeeping Manual and program policy guidance.

  • Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks.

  • Ability to safely and properly use common hand and powered tools.

  • Ability to apply sound judgment to schedule and prioritize work assignments in order to honor requests for No Service/Do-Not-Disturb while adhering to program standards for in person service follow-up and cleaning frequencies.

  • Ability to navigate web-based Learning Managed System (LMS) and use associated software to complete online and e-learning training.

  • Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

Education


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Custodial Worker (Housekeeper)

Expired Job

Department Of The Navy