Custodial Services Supervisor MC

The Custodial Services Supervisor plans, coordinates and directs the daily activities of custodial crews on cleaning and upkeep of public buildings and facilities, ensuring safety and upkeep of facilities for employees and the general public.  

Education / higher education:   High School Graduate or equivalent

Minimum number of years of directly related experience:  Six years directly related work experience and/or training in custodial and building maintenance with at least one year in a supervisory position.

Education and/or experience preferences:  Some college coursework.

Driver's License requirement:    Frequent Driver -- Regular Driver's License     Required Endorsements:  None

Note -- For any driver, driving record must always meet City driving and insurability standards.

Required certifications, licenses or registrations:  None

Preferred certifications, licenses or registrations:  None

Knowledge:  Knowledge of custodial cleaning equipment use and upkeep, OSHA Safety Standards; knowledge of tools and equipment used in building maintenance construction.

Skills:     Must be able to type rapidly and accurately enough to successfully produce documents/spreadsheets, communicate via e-mail, or perform data entry as necessary to accomplish the essential functions of the position.   Use of technology, equipment and software typically used in the office environment. Speak effectively before groups of customers or employees; carry out instructions furnished in written, oral, or diagram form; write routine reports and correspondence; use math concepts to present data in charts, graphs, and presentations.

Abilities:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to deal with problems involving several concrete variables in standardized situations.

Interaction with Groups/Agencies/Entities:   Internal:  works with other department supervisors and managers on routine assignments and special projects.   Maintains harmonious, courteous, and understanding relationships, while fostering a collaborative teamwork environment.   External: Works with other divisions/departments concerning custodial requirements and resolves complaints.  Presents a professional, courteous image for the City to the general public, customers, and public officials.    

The following functions are typical for this position.  The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position.  Other duties may be required and assigned.

• Determines work procedures, prepares work schedules, and expedites workflow.

• Issues written and oral instructions to subordinates on work product, priorities, timelines, and task specifications.

• Assigns duties and examines work for exactness, neatness, and conformance to specifications.

• Studies and standardizes procedures to improve department and employee productivity.

• Maintains harmony among subordinates, and resolves conflicts and grievances

• Prepares work summaries and reports for submission to management.

• Works with subordinates to address errors, omissions, and complaints in order to maintain effective customer relations.

• Assists subordinates in performing their duties and provides training and provides training on the correct operation of equipment to ensure adherence to OSHA safety practices and guidelines.

• Performs direct supervision of all assigned custodians.

• Records and maintains job activity logs.

• Conducts employee performance evaluations, recommends disciplinary actions and resolves employee complaints.

• Maintains inventory, requisition supplies and equipment, assists in the preparation of the division budget and administers budget for the division.

• Works with Building Maintenance Supervisor concerning reporting of building maintenance requirements.

• Oversees the functions and daily work of the custodial staff and ensures buildings and facilities are clean and maintained.

• Perform custodial duties in the event there is a shortage of custodial staff.