Custodial Services Manager, Campus Facilities

The Custodial Services Manager will provide daily support, direction, and training to custodial staff and student employees; plan and schedule staff assignments; plan, direct and coordinate activities related to the custodial operation; approve timecards; and hire, direct, and evaluate staff.

What will I do in this position?

Essential job responsibilities include but are not limited to:

• Provide daily support, direction, training to custodial staff employees and student workers, plan and schedule staff assignments, plan, direct and coordinate activities related to the custodial operation, hire direct and evaluate staff

• Assist in developing and managing budget, reports, policies and procedures regarding custodial functions, assist in developing/maintaining short/long term maintenance projects, comply with all safety procedures and OSHA standards, monitor/administer building inspections to assure safety and cleanliness, order and distribute equipment and supplies.

• Coordinate training programs, review problems/complaints in a timely manner and determine correct action and other duties as needed.

• Assist with the development and management of custodial services budget and procurement activities and the development of statistical reports.

• Implement operational policies and procedures.

• Work in conjunction with the Maintenance and Grounds to augment various staffing levels due to vacation, sick leave, etc. or when functions require additional personnel.

• Comply with all safety procedures encountered in the maintenance and operation of the custodial services operation.

• Coordinate the Hazardous Waste (which includes chemical, electronic, and medical waste) collection and disposal.

• Screen, interview and provide recommendations for employment of prospective employees.

• Develop, plan and execute training activities, performance evaluations, corrective procedures and recommendations for promotions, demotions, retention or terminations of employees.

• Because our community is a significant part of our mission and the development of our students, all employees act as a minister of the gospel of Jesus Christ by actively partnering with the University to disciple students in growing intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to mature in their faith

Secondary job responsibilities include but are not limited to:

• Position is considered "essential personnel" and is required to participate in various committees and provide administrative and management support and various other duties, as required, during and outside normal working hours including institution closures, and duties related to emergencies, and scheduled and unscheduled events.

• Maintain related departmental inventories for equipment, vehicles, and materials.

• Resolve issues and questions when Associate Vice President is absence.

• Other duties as assigned.

What will it take to succeed in this position?

Minimum Education and Experience:

• Bachelor's degree or equivalent experience required

• Minimum of 5 years of experience in custodial operations, facilities emphasis or related field

• Minimum of 3 years of supervisory experience with the ability to supervise large group of employees

• Previous experience with budgets preferred

• Continually nurture a personal relationship with Jesus Christ; serve as a consistent witness for Jesus Christ; maintain a kind, Christ-like attitude in dealing with and ministering to people within and outside of Northwestern; and faithfully uphold and embrace Northwestern's mission, doctrinal statement, and Declaration of Christian Community.

Knowledge, Skills and Abilities:

• Exceptional leadership skills with ability to effective lead individuals and teams

• Excellent written and verbal communication skills with ability to communicate effectively with a diverse community of faculty, staff, students, and outside suppliers

• Excellent customer service skills

• Must have extensive knowledge of housekeeping methods, materials, and equipment

• Must have thorough knowledge of security and safety measures

• Ability to manage departmental budget

• Ability to implement operating policies and best practices

• Basic computer proficiency

• Ability to secure and maintain valid driver's license

• Ability to maintain a flexible schedule and respond to emergencies and service calls during non-scheduled working hours as needed

• Ability to pass a background check upon hire and periodically throughout the course of employment

Work Environment:

The work environment involves working for a suburban, Christian university alongside those with a demonstrated commitment and personal relationship with Jesus Christ and a commitment to the mission and values of the University and an agreement to abide by all University policies.

What are the benefits of working at Northwestern?

In addition to being part of a compelling, meaningful mission, we have benefits we believe set us apart from other employers.

For example we have:

• Generous health, dental and other insurance benefits

• Generous Paid Time Off plan

• Twelve paid holidays per year

• Tuition benefits for employees and their families

• Company retirement contributions

• Complimentary access to campus athletic, music, and theatre events