Custodial Operations Coordinator (Townlake)

How you Will Power our Purpose (Job Summary)

Join our YMCA custodial crew and become the secret superhero of cleanliness! As a Custodial Operations Coordinator, you'll lead the facility quality team and make our facilities sparkle and shine, ensuring a fresh and inviting environment for all. Bring your passion for tidiness, a dash of super-attention to detail, and be part of the squad that keeps the Y looking tip-top!

How You Will Make an Impact (Essential Functions)

• Oversee the day-to-day operations of the janitorial staff, including scheduling, assigning tasks, and providing guidance and support to ensure the cleanliness and maintenance of YMCA facilities.

• Train new janitorial staff members on cleaning procedures, safety protocols, and YMCA policies and procedures to ensure they are equipped to perform their duties effectively.

• Establish and maintain cleaning standards and procedures for all areas of YMCA facilities, including fitness centers, locker rooms, classrooms, and common areas, to ensure cleanliness and sanitation.

• Maintain the center's cleanliness and safety with a sense of urgency and prioritization (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.).

• Manage inventory of cleaning supplies, equipment, and materials, including ordering supplies, tracking usage, and ensuring adequate stock levels to support janitorial operations.

• Coordinate with Facility Tech for major repairs or vendor specific needs.

• Provide excellent customer service to YMCA members, visitors, and staff by addressing cleaning-related inquiries, concerns, and requests in a timely and professional manner.

• Communicate maintenance needs, and issues, and recommend solutions to center directors.

• Perform routine inspections and maintenance checks of the facilities for preventative maintenance.

• Ensure the fulfillment of goods in designated areas, such as paper towels, soap, sanitizer, etc.

• Empty and clean wastebaskets throughout the center.

• Arrange equipment in the custodial storage areas in a neat and orderly manner.

• Work closely with the Y Safety Champion to develop intense cleaning and disinfecting protocol in closed-off areas.

• Know and follow the Greater Austin YMCA's People Guidelines, Code of Ethics, payroll procedures (including completing timesheets), and established emergency procedures.

• Attend all required meetings and/or trainings.

• Support Center and Association goals and directions through effective completion of tasks and verbal display to peers, staff, members and guests.

• Promote the YMCA's character values, mission, wellness philosophy, and role in the community.

• Lead by example the Y's mission, vision, and values with program participants, members, staff, and guests.

• Become an Ambassador of the Y's work and culture by being the ultimate storyteller of who we are as an organization and brand.

• Complete other duties as assigned.

What You Bring to the Community Enterprise

• 21 years old and have a high school diploma or GED.

• Have the ability to operate cleaning equipment and lift up to 20 pounds.

• Having experience in custodial or maintenance work settings is a plus but not required.

• You are organized, able to prioritize tasks, and handle multiple assignments.

• You listen for understanding and meaning. You speak and write effectively.

• You foster a culture of inclusion and belonging. You leverage people's differences as strengths.

• You are a proven Y leader that has shown the ability to manage, lead and inspire multiple teams.

• You achieve this through exceptional communication and instilling best practices to maximize collaboration between all Y staff to achieve intended results.

• You help your staff prioritize work to meet ambitious goals. You can foresee and mitigate challenges. You create a climate where your team is motivated to do their best work and help the Y achieve its objectives. You can consistently lead a team to results, even under tough circumstances

• You hold yourself and others accountable to meet commitments.

• You are adept at creating new and better ways for the organization to be successful.

• You're an expert at developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

• You are a master at planning your day and not letting distractions come in between meeting your goals

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.