Aramark Refreshment Services, Inc. Seward , NE 68434
Posted 2 months ago
Job Description
We're looking for a talented Custodial Manager to join our team supporting Concordia University in Seward, Nebraska.
The Custodial Manager will lead custodial operations and supervise, train, and direct the custodial associates. Supports evening and weekend campus events, providing on-site work direction to team members. Reports to and supports the General Manager in achieving objectives and client expectations.
Job Responsibilities
Leadership
Overall ownership and accountability of operational management and financial performance of the unit
Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
Reward and recognize employees
Identify and engage top talent and develop team members to their fullest potential within the organization
Plan and lead team management meetings
Ensure safety and sanitation standards in all operations.
Client Relationship
Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
Identify client needs and communicate operational progress
Deliver and model WEST as the foundation for delivering excellent customer service
Facilitate and support new business and retention activities.
Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications
Financial Performance
Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
Ensure the completion and maintenance of financial statements relative to the department
Oversight and responsibility to deliver client and company financial targets
Adopt all Aramark processes and systems, eliminate custom/manual reports
Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Implement and maintain GM agenda for both labor and total quality management requirements
Create value through efficient operations, appropriate cost controls, and profit management
Ensure consistent application of Aramark's operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.
Qualifications
Minimum of 3 years of experience in custodial operations
Requires up to 2 years of experience in a management or supervisory role preferred
Requires a bachelor's degree or equivalent experience
Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
Proficient in Microsoft Office programs
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Aramark Refreshment Services, Inc.