Cust Support/Inventory Analyst

Casio USA Dover , NJ 07802

Posted 3 weeks ago

CASIO AMERICA, INC. has an exciting opportunity for a Customer Support/ Inventory Analyst opening in our Dover, NJ office. This role manages customer short-term inventory requirements and serves as a contact with the account's inventory replenishment analyst, or applicable equivalent. This position reports to our Operations Division.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Evaluates customer and Casio data and develops clear inventory rational for a pro-active approach to Order fulfillment.

  • Works as a team with sales manager, sales support manager, customer replenishment manager and Casio Planning Manager to determine best order fulfillment practices and accurate reserve inventories.

  • Works as a team with other operational staff on customer production requirements and most efficient means to complete.

  • Receives, prepares and follows through on all customer purchase orders.

  • Works with Logistics/Vendor Compliance team to address compliance issues, review vendor guides and teams with customer and Sales for optimum information sharing.

  • Acts as a key contact for sales/buying staff at the customer level.

  • Provides support and service to various levels at the customer level as well as internal Casio, Inc. staff.

  • Analyzes data (order patterns, items ordered, etc.) to maximize business potential and maintain strong business relationships.

  • Works with Accounts Receivable to review, address and resolve discrepancies on invoices and other deductions.

  • Works with Sales, Logistics, Distribution, Production, Legal, IT, and Accounts Receivable on all new account set ups.

  • Maintains new customer data base, including contract pricing, profile maintenance, ticketing files and address data.

  • Performs other duties and functions as assigned by Management.

MINIMUM EDUCATION and/or EXPERIENCE REQUIRED:

  • Associate's degree from two-year college or technical school and up to one-year of related experience; or high school diploma/GED and one to three years of related experience; or equivalent combination of education and experience.

  • Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint).

No relocation assistance and/or Sponsorship available.

NO THIRD-PARTY RECRUITERS, PLEASE.

CASIO AMERICA, INC., an Equal Opportunity Employer, offers a competitive salary and excellent benefits, along with Flextime and generous paid time off, reflecting our philosophy of maintaining a healthy work/life balance for our employees.

CASIO AMERICA, INC., participates in E-Verify. Nothing in this job posting or description should be construed as an offer or guarantee of employment.


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