Cummins Glen Burnie , MD 21060
Posted 3 weeks ago
CSSNA Aftermarket Sales Account Manager
Description
CSSNA Aftermarket Account Manager
Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what #LifeAtCummins is all about.
We are looking for a talented CSSNA Aftermarket Account Manager to join our team specializing in Sales for our CSSNA On-Highway Business Segment in Baltimore, MD / your remote home office.
In this role, you will make an impact in the following ways:
Responsible for managing the relationship and business strategies for less complex accounts (regional, single business unit, internal, etc.).
May have responsibility for larger, more complex accounts when paired with a more senior account manager.
Responsibilities include selling the organization's products to assigned business customers to achieve sales goals, expanding existing customer relationships and executing account sales plans in support of business strategy.
Develops, manages, and maintains business relationships with assigned accounts supporting the organization's sales strategy.
Supports growth or new business opportunities and cost initiatives.
Extends and expands sale of products and services to existing clients.
Leads, manages and coordinates communication and interfaces with the customer at appropriate levels.
Negotiates and implements contracts with accounts as authorized.
Manages production and distribution issues associated with accounts.
Responsible for establishing and maintaining positive customer relations.
Acts as a champion for the voice of the customer within the business.
Supports account strategy and works with key stakeholders in the business to achieve optimum results.
Responsible for measuring customer satisfaction and creating action plans to improve satisfaction based on data.
Manages accounts receivable deliverables including payment terms negotiation discussions.
Drives Customer Focus Six Sigma initiatives to strengthen relationship with customer.
Drives cross business unit account development in support of account strategy.
Qualifications
Skills
Education, Licenses, Certifications
College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Critical Needs:
Customer Focused - foundational to develop customer loyalty and trust. We strive to put our customers first in all we do, working to enhance customer satisfaction, resolving issues with a sense of urgency and building strong customer relationships.
Solutions minded - we are looking for individuals who demonstrate resourcefulness in finding solutions to problems, externally and internally. It's also about striving to consistently create positive experiences/solutions for our customers to develop long-term rapport and loyalty.
Conflict resolution skills - we are looking for individuals who can actively listen and objectively provide feedback/guidance to our customers in times of conflict. This requires a great deal of emotional intelligence and self-awareness.
Organizational savvy - good stewards of our brand, resources and leadership behaviors.
Ability to adhere to and model ethical behavior and support the Right Environment
This role should be located in [Glen Burnie, MD, Manassas, VA]. Other locations may be considered at manager discretion.
Compensation and Benefits
Base salary rate commensurate with experience, range: $77,300-$104,800. Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate's qualifications and experience, where appropriate. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage, and a full complement of personal and professional benefits.
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
Job SALES
Primary Location United States-Maryland-Baltimore-US, MD, Glen Burnie, CumminsPowerSystems Baltimore
Job Type Experienced
Recruitment Job Type Exempt
Job Posting May 23, 2024, 12:00:00 PM
Unposting Date Jun 21, 2024, 11:59:00 AM
Organization Distribution Business
Role Category Hybrid
Relocation Package Ineligible
Req ID: 24000438
Cummins